8 Ways to Fix Roblox Gift Card Not Working

Resolve gift card issues to get your in-game purchases and rewards seamlessly.

Roblox gift cards are rewards that users can use to redeem various components on a Roblox game. Gift cards can get you a large number of cool components such as new armor, tools, subscriptions, and other in-game items. Sometimes, a lot of users have problems while trying to redeem their Roblox gift cards and receive errors such as Roblox gift card redeem not working and Roblox digital gift card not working. Roblox voucher not working issue can occur due to various reasons such as credit card issues, and payment issues and can be addressed by contacting your card providers. In this guide, we will discuss methods and reasons to resolve Roblox gift card not working issues.

6 Ways to Fix Roblox Gift Card Not Working

How to Fix Roblox Gift Card Not Working

There can be multiple reasons for the Roblox gift cards not working issues. Some of the possible reasons for the Roblox digital gift card not working issue are mentioned here.

  • Issues due to invalid card
  • Issues due to unsuccessful payments
  • Errors caused due to expiration of membership term
  • Error caused by declination of the card
  • Issues due to pending payments

In the following guide, we will discuss methods to resolve Roblox gift card not working and Roblox gift card redeem not working issues.

Method 1: Basic Troubleshooting

Before proceeding further, let us look into a few basic troubleshooting tips to resolve the issue at the earliest.

1A. Wait for Server Uptime

First, you must check out if the Roblox server is up or not. Usually, Roblox servers are down due to maintenance or technical issues. So, visit the Downdetector site to check the server status. In case it is down, wait for its server uptime and try to redeem your card after some time.

Downdetector page

1B. Use Valid Card

One of the common reasons for the Roblox voucher not working error can be an invalid card that you may be using. This issue can occur because you may have not registered your prepaid card. This issue can also arise if the information entered during the purchase of the gift card does not match the information on your current card.

  • Carefully check the information on your card while making the payment for a Roblox gift card.
  • If the information does not match try to contact the prepaid card company to resolve the issue.

1C. Check for Currency Option

Previously, you were able to change the location associated with your account to redeem different currencies accordingly. But now, this option to choose currency selection is not available after an update. So, ensure that you get a card with currency associated with your account.

Method 2: Ensure Successful Payment

Another common reason for a Roblox gift card not working could be an unsuccessful payment from your card. This can be due to various reasons such as bank server issues, network issues, insufficient balance, etc. When the payment fails for a Roblox gift card do not attempt to repurchase the gift card as the pending charges may arise with the payment, this can put a hold on your card’s balance for at least 10 days. If there are any deductions from your card and the payment status is still unsuccessful the money will be refunded to you instantly. If this method does not help with the Roblox digital gift card not working issue try the next one.

Method 3: Renew Membership

If you have been using a reloadable card to make payments for a recurring Roblox membership then this issue can be due to the expiration of the membership. Make sure that your membership is active and hasn’t been discontinued due to the completion of the term or for other reasons to avoid Roblox voucher not working and Roblox gift card redeem not working issues.

Roblox Premium Membership page

Method 4: Ensure Sufficient Fund

The issue can also be caused because your card may have been declined due to insufficient funds. When your credit/debit card runs out of funds you can’t make payments for the Roblox gift card.

  • Make sure your credit/debit or prepaid card has enough funds to pay for the gift card.
  • Timely debit your cards to maintain a minimum balance to avoid this error.

Method 5: Clear Pending Payment on Credit Card

If there are pending payments on your credit card you may receive Roblox gift card not working error. To resolve this issue you will have to wait for the pending payments to clear. In case there has been any deduction from your account and payments have failed Roblox will refund the money within 10 business days.

Method 6: Use Microsoft Rewards to Avail Roblox Gift Cards

If you are not able to make a payment for the Roblox gift card from your prepaid cards. You can try to use Microsoft Rewards to avail gift card to avoid the Roblox digital gift card not working issue. Microsoft rewards can be accessed by logging into the Microsoft account and performing required tasks by Microsoft. Finishing tasks gives you points that can be later converted into redeemed for Roblox rewards.

Microsoft Rewards page

Method 7: Clear Browser Cache

Cache and Cookies improve your browsing experience. But after time, these files might pile up causing errors like unable to redeem card on Roblox. Clearing the browser cache is a common solution to resolve this issue.

So, read our guide on How to Clear Cache and Cookies in Google Chrome and implement the same.

Clear browser cache

Method 8: Contact Support Team

If your current region and a number of points are available to redeem Roblox gift cards and you still face issues after many attempts, contact Microsoft Rewards support.

If not, you can also contact Roblox Support, and their support team will provide a solution to resolve this issue.

Microsoft Rewards Support

How to Correctly Redeem your Roblox Gift Card

Before discussing the methods and reasons for the Roblox gift card not working issues. Let us first see how you can redeem the Roblox gift cards properly from your account. You can use Roblox gift cards in a number of ways such as purchasing new characters and avatars on a game, extending your game subscriptions, and most importantly to buy the in-game items. You can redeem the Roblox gift cards by following these simple steps.

1. Log in to your Roblox account and navigate to the Gift Cards option from the left-side menu options.

navigate to the Gift Cards option

2. Now, from the left-side corner click on REDEEM CARD.

click on REDEEM CARD. 6 Ways to Fix Roblox Gift Card Not Working

3. Enter the CODE on your gift card and click on Redeem to add the Credit/Robux.

Enter the CODE on your gift card and click on Redeem to add the Credit or Robux. 6 Ways to Fix Roblox Gift Card Not Working

4. Wait for the confirmation. Once the process is complete you will be able to enjoy the benefits of your gift card.

Frequently Asked Questions (FAQs)

Q1. Where can I use the Roblox Gift Cards?

Ans. Roblox gift cards can be used to purchase new game avatars, subscriptions, and other in-game items.

Q2. Why can’t I avail my Roblox gift card?

Ans. There can be multiple reasons for you not being able to avail Roblox gift cards such as the expiry of the subscription terms, and issues with the credit/debit or prepaid cards.

Q3. How do the Roblox gift cards work?

Ans. Each Roblox gift card is worth a value and is called Robux Credit. You can use this credit to make in-game purchases to better your gaming experience.

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We hope this guide was helpful to you and you were able to fix the Roblox gift card not working issue. Let us know which method worked best for you. If you have any suggestions or queries for us, please let us know in the comment section.

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