Outdated PS5 controller could be irksome as you won’t be able to play any games properly. If you try to update, it doesn’t work. But why so? System glitch or poor network connectivity may be the reasons behind this issue. In this article, we’ll guide you to fix PS5 controller update not working problem through easy practical solutions.
How to Fix PS5 Controller Update Not Working
The update takes a lot of power and the update may fail if your PS5 controller battery is low so make sure the PS5 DualSense Controller is fully charged before starting the troubleshooting steps. Now that we are through the basic precautions, let’s discuss the reasons and methods for this issue.
Quick Answer
Try connecting your PS5 controller with USB cable. Also you can manually update the controller from your PC as shown in the steps below:
1. Download and install Firmware updater for PS5 Dualsense controller tool from the official site.
2. Once tool is installed, connect the controller with your PC via USB.
3. Then, follow the onscreen instructions to install the updates.
Why are My Updates on PS5 Not Working?
There could be several reasons why updates on your PS5 controller not working. Here are some reasons.
- If you have a poor internet connection, the update may not download correctly, which can cause some issues in the update process.
- If your PS5 system software is outdated, it may not be compatible with your latest PS5 controller update.
- PS5 controller requires a lot of power for updates. If the battery level is low, your downloading the update may cause some errors.
- A faulty USB cable can cause compatibility issues for the update process.
In the following guide, we will discuss precautions and methods to resolve the update not working on the PS5 issue.
Method 1: Restart PS5
There is a chance that playing games for too long can create some temporary bugs. And these bugs may be blocking the update. Restarting your PS5 refreshes your console and hence may fix PS5 controller update not working.
1. Press and hold the power button on the front of the console for around 7 seconds until you hear the second beep.
2. Now, your PS5 will turn off completely, just wait for a few seconds.
3. Press the power button again to turn your console on.
4. Connect PS5 DualSense Controller with the PS5 console via USB cable and follow the previous steps again.
You can also restart your PS5 using the controller by using the following methods.
1. Press the PlayStation button on the controller.
2. Go to the Power button icon and tap X on your PS5 DualSense Controller.
3. You’ll see three options, choose the third option which is Restart PS5.
4. Follow the steps mentioned earlier to restart the PS5.
Method 2: Reconnect Controller
If you are still not sure, why are my updates on PS5 not working? there could be some connectivity errors that are preventing the controller from updating. So, if we want to fix PS5 controller update not working, we have to fix this connectivity issue first.
1. Select the gear icon to open PS5 Settings
2. Here, navigate to Accessories.
3. Now, go to General.
4. Go to Bluetooth Accessories.
5. Select your connected DualSense Wireless Controller.
6. Here, select Delete option
7. Finally, select OK button.
8. Restart your PS5.
Also Read: Fix PS5 Controller Not Working on PC
Method 3: Connect Controller Through USB
You cannot update your PS5 DualSense Controller without a USB cable and we have seen this in why are my updates on PS5 not working? section. The PS5 DualSense Firmware Updater will not work if your PS5 DualSense controller is connected wirelessly.
1. Navigate to PS5 Settings.
2. Select the Accessories setting.
3. Here, go to Controller (General).
4. Now, go to DualSense Wireless Controller Device Software.
5. Finally, navigate to Update.
6. If this didn’t work, check if your USB cable is not faulty. Try with a different USB cable or buy the new best USB cable
Method 4: Update PS5 Console
There is a chance that the controller is not updating because the console connected to the controller is not running on the latest system software. So if you are wondering why are my updates on PS5 not working, it might be a good idea to check for the available updates. To update the latest system software just follow the steps below:
1. Connect your PS5 to the internet and go to the Home Screen
2. Now, go to Settings.
3. Here, navigate to System.
4. Now, go to System Software.
5. Go to System Software Update and Settings.
6. Now, go to Update System Software.
7. After the update of the system software is done, restart the PS5.
Method 5: Change Date and Time Setting
If the previous methods do not work, you can try installing the PS5 controller firmware manually. Before you start the installation process make sure your PS5 is not connected to the internet.
1. Navigate to PS5 Settings.
2. Here, select the System setting.
4. Go to Date and Time menu.
5. Now, select Set Date and Time.
6. Here, select Set Manually, and forward the clock by 24 hours.
7. Finally, restart PS5 console.
Method 6: Manually Update Controller Through PC
You can manually update PS5 controller through PC as shown the steps below:
1. Go to the official DualSense wireless controller firmware update page.
2. Scroll down and click on the Download button.
3. Once the .exe file is downloaded, click on this .exe file which is our Firmware Updater program.
4. Click OK on Firmware updater for DualSense dialog box.
5. Click on Next.
6. Click on I accept the terms in the license agreement after reading the license agreement. Click on Next.
7. Tap on Change.. to change the Destination Folder or just go with the default folder by clicking on Next.
8. Finally, click on the Install button.
9. Now, your firmware is successfully installed. If you want to launch the program, check the box for it. And finally, click on Finish.
10. Now, connect your DualSense PS5 controller to your PC using a USB cable.
Note: Your PC must be connected to the internet.
11. Follow the instructions displayed on your screen carefully to update the firmware on your controller. Do not disconnect the controller during this process. It can cause permanent damage to your controller.
12. Once the update is completed, disconnect the controller from the PC and use it wirelessly with your PS5 console.
13. Finally, restart the PS5 controller.
Also Read: Fix PS5 Blinking Orange Light
Method 7: Reset DualSense Controller
There may be some settings or software conflicts going on that are preventing the update process. Resetting the PS5 DualSense will delete your saved data like button layout, and pairing information. This might fix the problem or bugs that may occur in the controller’s code as well as the PS5 update not working issue. Let’s see how to reset PS5 DualSense.
1. Turn off your PS5 DualSense controller.
2. Find the reset hole on the back of the PS5 controller right next to the SONY logo.
3. Press and hold the button by inserting a small pin in the hole for at least 5 seconds, and then release the reset button.
4. Connect the controller to the PS5 console using a USB cable.
5. Press the PlayStation button on the controller to pair it with the console.
The issue of the PS5 controller won’t update can be frustrating to many gamers. While the reasons for this issue may vary, using the methods discussed in the article such as checking internet connectivity and ensuring that the USB cable is not faulty can help resolve the issue.
We hope this guide was helpful to you and you were able to fix the PS5 controller update not working issue. Let us know which method worked for you. If you have any suggestions or queries for us, please let us know in the comment section.
