Fix Mac Cannot Connect to App Store

The Mac App Store is a convenient and essential source for downloading and updating applications on your Mac computer. However, at times, Mac users may encounter an issue where their system cannot connect to the App Store. This can be frustrating, especially when you’re trying to install or update crucial software. In this guide, we’ll explore the common causes behind the “Mac cannot connect to App Store” issue and provide you with effective solutions to resolve it, ensuring that you can access the App Store and keep your Mac applications up to date.

Fix Mac Cannot connect to App store

How to Fix Mac Cannot Connect to App Store

Method 1: Check Internet Connectivity

Clearly, a stable internet connection is essential to access the App Store. If the Mac App Store won’t load, the problem might be with your internet network.

You can do a quick internet speed test, as shown below.

Speed test | Fix Mac cannot connect to App Store

If you find that your internet is working slower than usual, try the following:

  • Click on the Wi-Fi icon from the top menu and toggle Wi-Fi Off and then, back On for your Mac to reconnect to the internet.
  • Unplug your router and wait for 30 seconds, before plugging it back in.
  • Restart your Mac to get rid of minor glitches in the device.
  • Contact your internet service provider, if the internet connection is still unstable & slow in downloading speeds. Opt for a better internet plan, if needed.

Method 2: Check Apple Server

Although unlikely, yet possible that you cannot connect to App Store on Mac due to problems with the Apple Server. You can check if the Apple server is temporarily down, as follows:

1. Go to Apple Server Status page on your web browser, as shown.

apple system status

2. Check the status of the App Store server. If the icon beside it is a red triangle, the server is down.

There is nothing that can be done in this scenario other than to wait. Keep monitoring the status to see if the red triangle changes to a green circle.

Also Read: How To Fix MacBook Won’t Turn On

Method 3: Update macOS

It is not uncommon for the App Store to have been updated along with other macOS updates. Running an outdated macOS could be the reason why Mac cannot connect to App Store. In this case, a simple software update could resolve the App Store not working on Mac issue.

1. Click on the Apple icon at the left top corner of your screen.

2. Go to System Preferences on your Mac.

3. Click on Software Update, as depicted.

software update

4. Next, click Update and follow the on-screen wizard to download and install the new macOS.

Now, the Mac App Store won’t load issue should be resolved. If not, try the next fix.

Method 4: Set Correct Date & Time

An incorrect date and time setting on your Mac could wreak havoc on your system and result in Mac cannot connect to App Store problem. Make sure the date and time set on your device are the same as your current time zone by following these steps:

1. Go to System Preferences as before.

2. Click on Date & Time, as shown.

click on date and time | Fix: Mac cannot connect to App Store

3. Either set the date and time manually. Or, select a Set date and time automatically option. (Recommended)

Note: Either way, make sure to select Time Zone according to your region first. Refer given pic for clarity.

Set date and time automatically. Fix Mac Cannot Connect to App Store

Also Read: Fix MacBook Not Charging When Plugged In

Method 5: Boot Mac in Safe Mode

If you still cannot connect to App Store on Mac, booting your machine in Safe Mode might help. Safe Mode would allow your Mac PC to run without unnecessary background functions and could allow the App Store to open unproblematically. Here’s how to boot your Mac device in Safe Mode:

1. Shut Down your Mac.

2. Press the Power key to initiate the boot-up process.

3. Press and hold the Shift key, until you see the login screen

Hold Shift key to boot into safe mode

4. Your Mac is now in Safe Mode. Verify if App Store not working on Mac issue is fixed.

Method 6: Contact Apple Support

If you are still not able to fix Mac cannot connect to App Store, you need to contact Apple Support Team through their official website or visit Apple Care. The support team is extremely helpful and responsive. Thus, you should have the Mac cannot connect to App Store problem resolved, in no time.


We hope that this guide was helpful and you were able to fix Mac cannot connect to App Store problem. Let us know which method worked for you. If you have any queries or suggestions, drop them in the comment section below.

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