The Lyft Driver app connects drivers with passengers who request rides through the app. Drivers can use the app to choose where and when they drive and to view earnings and trip details before accepting rides. If you’re a Lyft driver facing challenges with the app and are not able to cash out bonuses and earnings as the app is not working then this guide is for you.
Why is Lyft not Working on Driver App?
Here are some reasons why the Lyft driver app might not be working:
- Poor Internet connection: This could be caused by walls between devices, wireless routers, or simply poor phone connectivity.
- Outdated App: The app or your device might have technical issues, such as outdated software.
- Background Apps: The Lyft driver app might not get enough data to run correctly if other apps are open.
- Outdated Device: Older operating systems might interfere with your ability to give and receive rides.
Method 1: Basic Troubleshooting Methods
1. Close and Reopen the App
Sometimes, this simple action can fix Lyft driver app issues quickly. Close the Lyft driver app and reopen it to start a fresh session.
2. Toggle Airplane Mode
Toggle airplane mode on and off to reset your device’s network connections. This can help establish a stable internet connection which is crucial for the app’s optimal performance. You can also try switching between Wi-Fi and mobile data to identify the issue.
3. Check Server Uptime
It has been observed countless times that servers of Lyft Driver app face downtime more than usual apps do. Therefore, it is advised to check its server uptime using a service like Downtector.
4. Restart Your Phone
A classic troubleshooting technique of restarting your phone can resolve underlying issues. It refreshes the device and terminates any background processes affecting the app.
Method 2: Update the Lyft Driver App
It is essential to keep your app up-to-date. Visit your app store to check for the latest version of the Lyft driver app. Updates often include bug fixes and performance improvements.
Method 3: Enable Notifications
Ensure that notifications for the Lyft driver app are enabled. This helps you stay informed about important updates and ensures a smoother experience. To do this:
1. Go to Settings.
2. Tap on Apps and notifications and select the Lyft Driver app.
3. Allow all notifications here.
Also Read: Can I Delete My Lyft Account and Start Over?
Method 4: Uninstall and Reinstall the App
If persistent issues persist, consider uninstalling and reinstalling the app. This clears out any corrupted data and provides a clean slate for the app to function optimally.
Method 5: Sign Out and Sign Back In
Sometimes, re-authenticating your account can resolve issues. Sign out of your Lyft driver account and sign back in to refresh your session.
Additional Tips:
According to Lyft, older operating systems may interfere with a driver’s ability to give and receive rides. Lyft recommends using devices running at least iOS 14 or Android 7.0 Nougat.
If there’s a bug or glitch, you may need to wait for the live driver team to resolve it.
If the problem persists, contact Lyft customer service at 1-844-493-9881 for personalized assistance.
Recommended: How to Change My Uber Car to Bike
While glitches may occasionally occur, Lyft’s dedicated live driver team is there to address any persistent issues. In most cases, if the Lyft driver app is not working it is an issue from company’s end and your fault. So all you can do is wait and let them resolve the issue. If you have any queries or suggestions, do let us know in the comments section below.
