Do your Facebook Messenger calls ends immediately? This can be aggravating as it interrupts your conversations with friends and family. If you are unable to determine why this happens, then do not worry! In today’s article, we will guide you the possible reasons behind this issue and fix Messenger call drop after 2 minutes 40 seconds problem.
How to Fix Facebook Messenger Call Ends Immediately
Further in the article, we will learn how to fix the error. The first step to rectifying any issue is to find out what caused it, then fix it. To begin with, let’s examine why an app designed for communication triggers such an obstruction to communication.
Quick Answer
Try updating the Facebook Messenger app by following the steps below:
1. Open Google Play Store app.
2. Search for Messenger app.
3. Tap on Update option to install latest version.
Why Facebook Messenger Calls Ends Immediately?
These are a few potential reasons you have to face issues in connecting to one of your Messenger contacts through a call.
- Poor Internet Connection
- Server Issues
- Outdated App
- Disabled Access to Microphone
- Recipient Busy on Another Call
- Recipient Device is Off
- Recipient Doesn’t have the Messenger App Installed
- Recipient Blocked You
- Corrupt Files
- DND Active on Recipient’s Device
Note: Android devices do not have the same settings options and vary from manufacturer to manufacturer, ensure the correct settings before changing any. The following methods were tried on Samsung S20FE 5G (Android 13 One UI 5.1).
Method 1: Troubleshoot Internet Connection
The foremost culprit that instates any such error on an app is the poor connection to the internet which can be revived to better conditions to fix the issue. Otherwise, the call quality would not be optimal and the Messenger call drop after 2 minutes 40 seconds. To troubleshoot internet connection on Android Read out our guide.
Method 2: Wait for Server Uptime
When any form of disparity leads to issues with the Facebook Messenger servers, in such cases there is nothing the user can do. Such errors are not user generated and you can wait until the company fixes its server and it is back in its normal state. Check IsItDownRightNow for any such data. If the servers are experiencing discrepancies at that moment, wait until they are restored.
Method 3: Wait Until Bug is Repaired
It often can be a bug in the app that cannot be fixed by users through troubleshooting. When a huge number of users report the complaints about facing the Facebook Messenger call ends immediately issue, the developers work to provide an update to fix the error. So, before trying any of the troubleshooting methods, check for any official statement from Facebook on Facebook’s official Twitter handle or on Meta Newsroom Twitter handle. If there is any such update from the official team, please wait until an update is pushed.
Also Read: Fix Facebook Messenger Waiting for Network Error
Method 4: Re-login to Messenger
Occasionally, the Messenger app itself fails and triggers the error causing the Facebook Messenger call drop after 2 minutes 40 seconds due to incorrect sign-in by the user or any possible malfunction within the app itself. In such scenarios, you need to log out of the app itself and log back in again.
1. Launch the Messenger app on your smartphone.
2. Tap on the three horizontal lines (hamburger) icon at the top-left corner.
3. Tap the gear icon to get into settings.
4. Swipe down and tap on Account settings.
5. In the new window, tap on Security and login.
6. Locate your device and hit the three vertical dots next to it.
7. Select the Log out option.
8. Now on the homepage, add your credentials and log in again to Facebook Messenger.
Method 5: Update Facebook Messenger App
To resolve any technical glitch in the current version of Messenger app you are using, you would have to update the app. The developers often fix such errors with an update. If there is any update available for the Facebook Messenger app, install it. You can read our guide on how to update Android apps to update the Messenger app on your Android smartphone.
Method 6: Clear App Cache Data
When a user downloads and starts to use an app, it automatically starts to create cache files or temporary files with every activity. These temporary files take space on users’ device and slowly fill the storage capacity. Clearing cache data can remove bugs from the device. Read out our guide on How to clear cache on Android.
Method 7: Allow Microphone Access
It’s pretty obvious that the function to conduct a call requires the device to use the microphone. Many users generally have hardware accesses like camera or microphone enabled on their phone only for selective applications and disabled for the rest. Allow the app to access the device’s microphone to be able to connect to the recipient over a call. Follow these steps to enable the Messenger app to use the microphone of the device.
1. Open Settings on your Android device.
2. Tap on Security and privacy.
3. Tap on the Privacy option.
4. Now, tap Permission manager.
5. Select Microphone from the list.
6. Swipe down and if under Not allowed you find the Messenger app, tap on it.
7. Choose Allow only while using the app to enable the app to access the microphone of the device.
Also Read: 8 Fixes for Facebook Messenger Notification Won’t Go Away
Method 8: Reinstall Messenger
If the above methods do not fix Facebook Messenger call ends immediately error for you, it certainly indicates that an issue triggered within the app when you installed it, even when you updated it. It is recommended to uninstall the app once and reinstall it on the device. This ensures optimizing the app again and the files to have a proper download making it glitch free.
1. Open Settings of the phone.
2. Tap on Apps.
3. Swipe to Messenger app and tap on it.
4. Tap on Uninstall.
5. Re-install from the Google Play Store.
6. Log in to your Messenger account and check if the issue is resolved.
Method 9: Contact Facebook Support Team
Lastly, if none of the methods work for you in fixing the error and even after completely uninstalling and reinstalling the app, the Messenger call drop after 2 minutes 40 seconds error still persists, you should connect to the Facebook Messenger support team. They might provide you with the expert help you need to fix this on your device or any update pertaining to the error.
With that we end the article. We hope that with the help of this guide you were able to fix the Facebook Messenger call ends immediately issue. If you have any queries or suggestions, feel free to drop them in the comments section below.