Being a Dropbox user, you may encounter various errors while using the service such as error 429. It is an HTTP status code that indicates the user has exceeded the rate limit for API requests to the Dropbox server. This error is often accompanied by a message that says “Too Many Requests,” which indicates that the user has made too many requests to Dropbox servers in a short period of time. In this article, we’ll discuss what causes Dropbox error 429 and provide effective solutions to fix it.
Dropbox Error 429: Meaning, Causes and Fixes
When using Dropbox, certain actions such as uploading, downloading, and sharing files are performed through API requests to the Dropbox server. Each user account is allowed a certain number of API requests within a specific period. If the user exceeds this limit, the Dropbox server will return the error code 429, and the user will be unable to perform any API requests until the rate limit resets.
Other possible reasons include internet connectivity issues or file/folder size being too large. Users who encounter this issue can try updating Dropbox mobile or desktop app to the latest version.
Method 1: Basic Troubleshooting Steps
Prior to exploring alternative approaches, it’s advisable to attempt these fundamental problem-solving procedures as an initial step to resolve Dropbox error 429.
1A. Wait until ban is removed
The length of the ban can vary and is determined by Dropbox’s servers, but typically it can last from a few minutes to a few hours. During this time, you should refrain from making any API requests to Dropbox to avoid prolonging the ban. Once the ban is lifted, you can resume making requests as usual.
1B. Make sure the file is free from copyright violations
Ensure that any files you upload to Dropbox do not infringe on any copyright laws or regulations. You should only upload files that you have the legal right to use or distribute, or that are in the public domain.
Method 2: Troubleshoot Internet Connection
It is very important to have a stable internet connection when using Dropbox to prevent errors and ensure a smooth user experience. If you are experiencing any problems with internet connectivity, you can check our guide on how to troubleshoot network connectivity problems on Windows 10 to resolve the issue.
Method 3: Uninstall Problematic Apps
Another method is to delete the third-party apps that may cause Dropbox error 429 problem. Try uninstalling the problematic apps by following the given steps below;
1. Press the Windows key and type Control Panel, and click on Open.
2. Go to Programs, select Category in the View by settings, and then choose Uninstall a program.
3. Find the conflicting third-party app in the list of programs, right-click on it, and select Uninstall to remove it from your computer.
4. Click Uninstall on the prompt to proceed with the uninstallation, then click Close. Restart your computer to complete the process. If this doesn’t resolve the issue move on to next method.
Also Read: Fix Dropbox Link Not Working
Method 4: Reinstall Dropbox
Reinstalling the latest version of the Dropbox app may help in resolving the issue. However, if the issue persists even after reinstalling the app, you can contact Dropbox support for further assistance.
1. Launch the Control Panel app.
2. Navigate to the Uninstall a program option under Programs by selecting Category in the View by settings.
3. Locate Dropbox on the list of programs, right-click on it, and choose the Uninstall option to remove it from your computer.
4. When prompted by User Account Control, click Yes to confirm that you want to uninstall Dropbox from your computer.
5. To continue with the uninstallation process, click the Uninstall button on the prompt.
6. Once the app has been uninstalled, click Close and then restart your computer to complete the process.
7. To reinstall Dropbox, go to the official Dropbox website and click on the Download now button.
8. Install Dropbox by clicking on the installer file.
9. Grant permission by clicking Yes in the UAC prompt.
10. Allow some time for the Dropbox Installer to initialize.
11. Be patient and wait for a few minutes for the Dropbox app installation to complete.
12. Sign in to your account to complete the setup of Dropbox on your PC.
Also Read: Fix Dropbox Error 500
Method 5: Contact Dropbox Support
Lastly try contacting the Dropbox support team if the above methods do not solve Dropbox error 429 issue. Here are the steps to do so.
1. Go to the Dropbox Help Center website.
2. Click on the Contact us button at the bottom of the page.
3. Select the issue that best describes your problem from the list of options provided.
4. Follow the prompts to provide more information about your issue.
We hope the information provided has helped you to Fix Dropbox error 429. If you have any questions or concerns, please leave a comment below.
