Fix Disney Plus Error Code 73

Disney Plus is home to a massive selection of online entertaining content. It ranges from TV shows and series to sports, kids, and whatnot. The most impressive thing about this app is that it supports audio and subtitles in over 16 languages. Isn’t it great? Despite its massive popularity, netizens often face Disney Plus error code 73 Xbox One. If you are also struggling with it, read this article to know what causes Disney Plus error code 73 on TV and how to fix it in Firestick, Xbox One, Roku, and PC.

Fix Disney Plus Error Code 73

What Causes Disney Plus Error Code 73

There are multiple answers to what causes Disney Plus error code 73. The most common ones are:

  • There is a mismatch between your location and the servers of the app.
  • You are using a VPN even though Disney Plus is available in your country.
  • Disney plus app is currently facing server downtime.
  • Your internet connection is not stable enough to support smooth running of the app.

Quick Answer

You can try fixing the internet issues on your system. If that doesn’t work, try to restart your device and clear your device’s cache.

Basic Troubleshooting Steps

Before you move on to more demanding technical methods, let us start with the basics.

  • The first and foremost thing you should do is try re-loading the video on the Disney Plus app. There are high chances that there might be something temporarily wrong with your ISP.
  • You must also ensure that Disney Plus is available in your region.
  • Try using the Disney Plus app to watch content on a different Wi-Fi connection.
  • You can also try using a different device and play something on the Disney Plus app. If the issue is resolved, the problem lies within your old device.

Method 1: Wait for Disney Server Uptime

The first and foremost thing you need to do is ensure whether Disney Plus app is facing server downtime. For this, go to Downdetector Disney Plus page. If the website states that Disney Plus is indeed facing server downtime then wait for a few hours and try watching a video on the app later. However, if there is nothing wrong with the servers, move on to the next troubleshooting method.

Disney Plus downdetector page

Method 2: Update Disney Plus App

You can also try updating Disney Plus app it is not letting you enjoy online content.

1. Press the O button on your remote and go to Apps tab.

2. Open Google Play Store.

Open Google Play Store

3. Next, type Disney Plus in the search bar.

4. Now go to Update and wait until the process is completed.

Note: If the update option is unavailable, it is because there is no new update available for Disney Plus app.

Also Read: Fix Disney Plus Error Code 83

Method 3: Reinstall Disney Plus

To reinstall Disney Plus on your Android TV, all you have to do is:

1. Go to Apps tab on your TV.

select apps setting in android tv

2. Find Disney Plus and long press OK button on it.

3. Choose Uninstall from the menu on the screen.

4. Now, open Google Play Store.

google play store android tv

5. Search Disney Plus and go to Install option.

Once the install is complete, enter your log in details to access your Disney Plus account.

Method 4: Restart TV

To restart your Android TV and solve Disney Plus error code 73 TV, all you have to do is:

1. Press and hold the power button on your remote.

2. Release the button once you see a menu on the screen and choose Restart.

choose restart. Fix Disney Plus Error Code 73

Method 5: Update TV OS

If the above-mentioned method was not fruitful, you can update your TV in these simple steps:

1. Go to Settings on your TV.

Go to Settings on your TV

2. Select Device Preferences.

Select Device Preferences

3. Now go to About > System update.

If no new updates are available, this means that your TV is already up-to-date and running perfectly fine.

Also Read: 7 Ways to Fix Disney Plus Error Code 401

Method 6: Contact Disney Plus Customer Support

If nothing helped to solve your Disney Plus error code 73, you can always contact Disney Plus customer support. Here you can find thousands of solutions for different questions from viewers. Apart from this, you can also submit a ticket on the official Disney Plus website.

disney plus customer support

How to Fix Disney Plus Error Code 73 on Firestick

If you use Disney Plus to watch movies and shows on your Firestick, chances are that you might have encountered Disney plus error code 73 Firestick. If so then you are not alone as users often report struggling with this error. Luckily, you can try a bunch of different troubleshooting methods to solve the same.

Method 1: Clear Disney Plus Cache

Sometimes, cache files can also prevent apps and devices from running smoothly. They also take up much space and cause lagging. Here is how to clear Disney Plus cache on Firestick:

1. Go to Settings.

2. Select Applications and navigate to Manage Installed Applications.

Select Applications and navigate to Manage Installed Applications

3. Next, select Disney Plus and go to Clear Cache.

Once you are done with the steps, restart your device and try playing something on the Disney Plus app.

Method 2: Reinstall Disney Plus App

When you reinstall an app, it removes all the files from your device and free up storage. However, this can sometimes also help you get rid of an error which is preventing you from accessing something on the app. To reinstall Disney Plus on Firestick, all you have to do is:

1. Go to Settings from Homescreen.

2. Select Applications and go to Manage Installed Applications.

Select Applications and go to Manage Installed Applications. Fix Disney Plus Error Code 73

3. Next, find Disney Plus and select Uninstall.

4. Now press the mic button on your Firestick remote and loudly say Disney Plus in apps.

5. Press on the download icon and wait for it to download and install on your device.

Method 3: Update Firestick

Timely updating your devices is the best way to avoid bugs and unexpected lagging. Here is how to update firestick:

1. Go to Settings on Firestick.

select settings. how to improve Firestick performance

2. Select System from the menu.

3. Next, go to About followed by Check for System Update.

If no new update is available, chances are that you your device is already up to date. In this case, move on to the next method.

Also Read: Fix Disney Plus Protected Content License Error

How to Fix Disney Plus Error Code 73 on Xbox One

Now let us take a look at the different troubleshooting methods to fix Disney Plus error code 73 Xbox one.

Method 1: Restart Disney Plus App

Restarting an app is ideal if it is freezing, crashing, or not working how it is supposed to. In this case, if you are unable to load content on the Disney Plus app, here is how you can restart it on your Xbox console.

1. Press the Xbox button on your controller.

2. Go to My games & apps and select See all option.

My games and apps in Xbox console. Fix Disney Plus Error Code 73

3. Select Apps from the menu and highlight Disney Plus.

4. Press the Menu button and select the Quit option.

Note: If the option is unavailable for you, this means that the app is not running.

Now launch Disney Plus again and play any movie or web series to see whether this method has resolved the error code 73.

Method 2: Remove and Add Xbox Profile

When you remove a profile from your Xbox One, doing so will also remove all the associated games and achievements from the console. Luckily, you will get everything back once you add the profile again.

1. Press the Xbox button on the controller.

2. Go to the Profile & system tab and select Settings.

3. Select Account followed by Remove Accounts.

Select Account followed by Remove Accounts. Fix Disney Plus Error Code 73

4. Select the account you wish to remove and choose the Remove option.

5. Now press the Xbox button again and go the profile icon at the top left corner.

6. Select Add new and enter your log in credentials.

Method 3: Reinstall Disney Plus on Xbox One

Another methods to fix Disney Plus error code 73 on Xbox one is to reinstall Disney Plus on your console. Here are the steps you need to follow:

1. Go to the Xbox Home screen and select My games & apps.

2. Next, select Apps and highlight the app you wish to uninstall from the console.

3. Now press the Menu button and select Uninstall > Uninstall all.

select uninstall all option in xbox console

4. Go back to the Home screen and select My games & apps.

5. Select See all followed by Full library.

My games and apps in Xbox console. Fix Disney Plus Error Code 73

6. Go to All Owned Apps and select the app you wish to install.

7. Finally, select Install All.

After installation, try launching the app.

If you keep experiencing the problem, contact Xbox Support.

Also Read: How Do You Cancel Your Disney Plus Account

Method 5: Restart Xbox One

If the above-mention method did not solve the error, you can also restart your Xbox One for the same. This will restart the entire system and give it a fresh start for the gaming session.

1. Press and hold the X button on your controller.

Press and hold the Xbox button on your controller

2. Select Restart console.

Select Restart console. Fix Disney Plus Error Code 73

3. Now confirm your choice by selecting the Restart option.

Once the console restarts, launch Disney Plus app again and play any video.

Note: If the console is frozen, all you have to do is press and hold the Xbox button for at least 10 seconds. Once the console turns off, press the Xbox button console again to restart.

Method 6: Update Xbox One

If an app is not working how it is actually supposed to, chances are that you may need to update your console. Here is how you can see if an update is available for your Xbox One:

1. Press the Xbox button on your controller to open the guide.

2. Next, select Profile & system and go to Settings.

3. Now go to System followed by Updates & downloads.

Now go to System followed by Updates & downloads. Fix Disney Plus Error Code 73

4. Finally, select the Update option.

Note: If you see a grayed-out No console update available message on the screen, this means that your console is already up-to-date.

If there are any updates available, you will see them on the left side of the screen. they’ll appear in the left menu. If not, move on to other troubleshooting methods.

Also Read: Fix Disney Plus Login Page Not Loading

How to Fix Error Code 73 Disney Plus on Roku

If you are using the Disney Plus app on Roku TV, you might still be facing the error code 73. As mentioned earlier, this error is caused due to unavailability of Disney Plus in a specific region. Here are the most effective methods you can try to troubleshoot error code 73 Disney plus on Roku TV.

Method 1: Reinstall Disney Plus on Roku

You can also try reinstalling Disney Plus on your Roku TV in just a few simple steps. This will remove all the data from your TV and thus, you will have to log in again on all apps.

1. Press the Home button on your Roku TV remote.

2. Find and highlight Disney Plus app and press the star button.

Find and highlight Disney Plus app and press the star button

3. Next, select Remove channel from the menu on the screen.

4. Confirm your choice by selecting Remove once Confirm channel removal appears on the screen.

Confirm your choice by selecting Remove once Confirm channel removal appears on the screen

5. Press the home button again.

6. Scroll all the way down and select Add Channels.

select Add Channels

7. Next, find Disney Plus and select Add channel.

Once the app is installed on your Roku TV, try playing a movie and see whether the issue has been resolved.

Method 2: Restart Roku

Another method to get rid of error code 73 Disney plus on Roku is to restart the TV. Here we are going to use a little remote combination and what you have to do is:

1. Press the home button 5 times.

Press the Home button on Roku remote. Fix Disney Plus Error Code 73

2. Press the up button 1 time.

3. Next, press the rewind button twice.

4. Finally, press the forward button twice and wait for at least 15-20 seconds until the TV turns off and on again.

Also Read: How to Change Language on Disney Plus Roku TV

Method 3: Update Roku OS

Troubleshooting will not work in most cases if you’re the operating system of your Roku TV is not up-to-date. Moreover, you can also get rid of bugs and get more features with increased speed by merely updating your TV. Here is how to do it:

1. Press the home button and go to Settings.

Press the home button and go to Settings roku tv. Fix Disney Plus Error Code 73

2. Go to System update from the menu on the right side of your screen.

Go to System update roku tv

3. Press OK button on the remote and select Check now to see if an update is available for Roku TV.

Press OK button on the remote and select Check now to see if an update is available for Roku TV

Recommended: 8 Ways to Fix Disney Plus Autoplay Not Working on Chrome

We hope this article helped you in troubleshooting Disney Plus error code 73. If so, let us know which method helped you get rid of the problem. Also, share your reviews and what you would like to read next.

Leave a Comment

Your email address will not be published. Required fields are marked *