How to Fix Common Nike Gift Card Errors

Simplified Sole-utions to walk through gift card glitches!

Is your Nike gift card throwing a tantrum while you try to use it? Many customers have complained that their card is not working or the pin has been scratched off already even when they haven’t redeemed it anywhere earlier. Such common errors with Nike gift cards may make you feel like you’re stuck like the items in your cart, but we are here to help you fix this. It’s time to get you back to shopping. Let’s begin.

Fix Common Nike Gift Card Errors

How to Fix Nike Gift Card Errors

Now there can be several reasons why the Nike gift card is not working, such as weak internet connection, minor website glitches, or app server issues. Fortunately, you can fix this.

Quick Answer

Troubleshoot internet connectivity on the device, and re-login to your account. If that does not help, try shopping in Incognito mode. Make sure that you do not check out as a guest in your account while placing the order.

Method 1: Enter the Correct Details and Select the Correct Payment Mode

You must double-check your gift card number and PIN before clicking on the Apply button. Also, check if you’ve selected the correct payment method to complete the transaction smoothly. Here is a list of payment methods that accept gift cards:

  • Credit cards: Visa, Mastercard, American Express, Discover
  • Debit cards: Visa and Mastercard
  • PayPal/Apple Pay/Google Pay
  • Klarna

Method 2: Verify the Gift Card’s Balance

If your Nike gift card pin is scratched off and you’ve used it to make purchases earlier, verify that its remaining balance is sufficient to place the order successfully. In case the balance is depleted already, the card is useless. Refer to our guide on How to Check Nike Gift Card Number, Pin, and Balance to Activate and Redeem Online.

Method 3: Buy Gift Card Eligible Products

You can’t use Nike cards to buy other gift cards, or gift boxes, or cover shipping costs. Moreover, gift cards might not be applicable on already discounted or sale items. Read the Nike Gift card terms and conditions and make sure that products in your shopping cart are eligible to be paid for with the gift card.

Also Read: Fix Nike Error “Code: 31815f3d” at Checkout

Method 4: Use the Gift Card on Different Browser

Sometimes, technical glitches or compatibility issues can arise with specific browsers. If you’re purchasing through the Nike website, use a different browser and see if that helps.

Method 5: Disable Ad Blocker

Using third-party Ad blocking extensions or in-built settings can sometimes interfere with website functioning, including the processing of gift cards or payments on platforms like Nike. Here’s how to modify the site settings:

1. Open Chrome on your PC and click on the three dots icon at the top right corner.

2. Click on Settings, move to the Privacy and security tab, and select Ad privacy from the right pane.

3. Click on Ad topics and turn off the toggle for Ad topics.

Click on Ad topics and turn off the toggle for Ad topics

4. Now go back and click on Site settings from the Privacy and security menu.

5. Scroll down and click on Intrusive ads and select Any site you visit can show any ad to you option.

Scroll down and click on Intrusive ads and select Any site you visit can show any ad to you option

Method 6: Clear Browser Data

Occasionally such errors can also be caused due to corrupt browser cache data when you try to make purchases on the Nike website. You can clear them out and check if it resolves the issue and lets you redeem your gift card. Refer to our guide on How to Clear Cache and Cookies in Google Chrome.

Method 7: Create a New Account

If your issue is still not resolved then create a new Nike account, and become a member. All you have to do is:

1. Visit the Nike website and click on the Join Us option at the top-right corner.

2. Click on Sign Up.

Click on Sign Up

3. Fill in all the essential details to complete the sign-up process and become a member. Make a purchase and check if you’re able to use the gift card now.

Also Read: 17 Best Fitness and Workout Apps for Android

Method 8: Contact Support

Nike has a support team ready to help you with any gift card problem and provide solutions. Visit the Niki support page or reach them out on the official numbers. On the Nike app, you can also choose to live chat with a team member to get your gift card issues resolved.

What to Do if Your Gift Card is Scratched off Mistakenly?

Nike has strictly mentioned in their Gift Card terms and conditions that they are not responsible for replacing your gift card if you lose it, it gets damaged, or someone steals it. Also, if the pin is scratched off mistakenly and want to replace it then you must have a valid receipt to do so.

How Do I Redeem a Gift Card if the Digits are Scratched Off?

The only way to redeem your gift card if the digits are scratched off is to seek help from Nike’s support team or store staff.

We hope our guide helped you fix Nike Gift card errors. If you have any queries or suggestions for us, do let us know in the comments section. Stay tuned to Techcult for solutions to any such issue.

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