[SOLVED] Blue Screen error in Microsoft Edge

Fix Blue Screen error in Microsoft Edge: Users have reported to facing Blue Screen of Death (BSOD) when accessing or launching Microsoft Edge and in addition to this few of them also heard a loud beeping sound in this process. Not only this but sometimes users are asked to call a number in order to fix this issue, now this is something fishy as Microsoft never asks anyone to call a number in order to get the issue fixed.

Fix Blue Screen error in Microsoft Edge

Well, this is something strange as it’s not common to get a BSOD error by simply accessing Microsoft Edge. Further troubleshooting led to a conclusion that this error is caused by a virus or malware which have taken over your applications and the Blue Screen of Death is a fake duplicate in order to trick users into calling the provided number.

Note: Never call any number which is generated by Applications.

Microsoft Edge is in a frozen Blue screen

So now you know that your system is under an influence of an adware which is causing all these nuisances but it can be dangerous because he is able to play his little game on your system. So without wasting any time let’s see how to fix this issue with the below-listed troubleshooting steps.

[SOLVED] Blue Screen error in Microsoft Edge

Make sure to create a restore point just in case something goes wrong.

Method 1: Run CCleaner and Malwarebytes

Perform a Full antivirus scan to make sure your computer is secure. In addition to this run CCleaner and Malwarebytes Anti-malware.

1.Download and install CCleaner & Malwarebytes.

2.Run Malwarebytes and let it scan your system for harmful files.

3.If malware is found it will automatically remove them.

4.Now run CCleaner and in the “Cleaner” section, under the Windows tab, we suggest checking the following selections to be cleaned:

ccleaner cleaner settings

5.Once you’ve made certain the proper points are checked, simply click Run Cleaner, and let CCleaner run its course.

6.To clean your system further select the Registry tab and ensure the following are checked:

registry cleaner

7.Select Scan for Issue and allow CCleaner to scan, then click Fix Selected Issues.

8.When CCleaner asks “Do you want backup changes to the registry?” select Yes.

9.Once your backup has completed, select Fix All Selected Issues.

10.Restart your PC to save changes.

Method 2: Clear Browser’s Cache

1.Open Microsoft Edge then click the 3 dots in the upper right corner and choose Settings.

click three dots and then click settings in Microsoft edge

2.Scroll down till you find “Clear browsing data” then click on Choose what to clear button.

click choose what to clear

3.Select everything and click the Clear button.

choose everything in clear browsing data and click on clear

4.Wait for the browser to clear all the data and Restart Edge. Clearing browser’s cache seems to Fix Blue Screen error in Microsoft Edge but if this step was not helpful then try the next one.

Method 3: Delete App history

1.Press Ctrl + Shift + Esc to open Task Manager.

2.When Task Manager opens, go to App history tab.

click delete usage history of Microsoft Edge

3.Find Microsoft Edge in the list and click Delete usage history in the top left corner.

Method 4: Clean temporary files

1.Press Windows Key + I to open Windows Settings and then go to System > Storage.

click on System

2.You see that your hard drive partition will be listed, select “This PC” and click on it.

click This PC under storage

3.Scroll down to the bottom and click on Temporary files.

4.Click Delete temporary files button.

delete temporary files to fix Microsoft Blue Screen errors

5.Let the above process finish then Reboot your PC. This method should Fix Blue Screen error in Microsoft Edge but if doesn’t then try the next one.

Method 5: Use Command Prompt

1.Press Windows Key + X then select Command Prompt (Admin).

command prompt admin

2.Type the following command and hit Enter: start Microsoft-edge:http://www.microsoft.com

start Microsoft Edge from command prompt(cmd)

3.Edge will now open a new tab and you should be able to close the problematic tab without any problems.

Method 6: Run System File Checker (SFC) and Check Disk (CHKDSK)

1.Press Windows Key + X then click on Command Prompt(Admin).

command prompt with admin rights

2.Now type the following in the cmd and hit enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

SFC scan now command prompt

3.Wait for the above process to finish and once done restart your PC.

4.Next, run CHKDSK from here Fix File System Errors with Check Disk Utility(CHKDSK).

5.Let the above process complete and again reboot your PC to save changes.

Method 7: Run DISM (Deployment Image Servicing and Management)

1.Press Windows Key + X then select Command Prompt(Admin).

command prompt admin

2.Enter the following command in cmd and hit enter:

Important: When you DISM you need to have Windows Installation Media ready.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess

Note: Replace the C:\RepairSource\Windows with the location of your repair source

cmd restore health system

2.Press enter to run the above command and wait for the process to complete, usually, it takes 15-20 minutes.

NOTE: If the above command doesn't work then try on the below: 
Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows
Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess

3.After the DISM process if complete, type the following in the cmd and hit Enter: sfc /scannow

4.Let System File Checker run and once it’s complete, restart your PC.

Method 8: Re-register Apps

1.Open Command Prompt as an Administrator.

command prompt with admin rights

2.Run below PowerShell command

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3..Once done, close command prompt and Restart your PC.

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That’s it you have successfully Fix Blue Screen error in Microsoft Edge but if you still have any queries regarding this guide then please feel free to ask them in the comment’s section.

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