Fix Battle.net Update Stuck at 0% in Windows 10

Fix Battle.net Update Stuck at 0% in Windows 10

Battle.net by Blizzard Entertainment is a service that enables you to enjoy online games with others. This service provides incredible support to top games like World of Warcraft, StarCraft II, Diablo III, Overwatch, Destiny 2, and Call of Duty: Black Ops 4. Yet, like all games and services, Battle.net is not without errors. Many users have complained about Battle.net Update stuck at 0% issue when the service is being updated in any of the above-listed games. If you are also facing the same issue, this guide will help you fix the same with effective troubleshooting methods. So, continue reading!

Fix Battle.net Update Stuck at 0% in Windows 10

How to Fix Battle.net Update Stuck at 0% in Windows 10

Read and implement the below-discussed methods in your Windows 10 computer for resolving battle.net update stuck issue and prevent the same.

Method 1: Basic Troubleshooting Methods

Follow these basic methods to fix the error.

1A. Restart PC

The general trick to resolve all the temporary glitches associated with Battle.net is to restart your computer. You can restart your PC by following the steps.

1. Navigate to the Windows Power User menu by pressing the Windows and X keys simultaneously.

2. Select Shut down or sign out.

Select Shut down or sign out

3. Finally, click on Restart.

Once you have restarted the service, check if you can access the game without any errors.

1B. Check System Requirements

If you are facing battle.net update get stuck at 0% on startup, you have to check the basic requirements of the Battle.net games and ensure that your PC satisfies them.

Minimum Requirements:

  • CPU: Intel Core i5-760 or AMD FX-8100 or later
  • CPU SPEED: Info
  • RAM: 4 GB RAM (8GB for integrated graphics such as Intel HD Graphics)
  • OS: Windows 7 / Windows 8 / Windows 10 64 bit
  • VIDEO CARD: NVIDIA GeForce GTX 560 2GB or AMD Radeon HD 7850 2GB or Intel HD Graphics 530 (45W)
  • PIXEL SHADER: 5.0
  • VERTEX SHADER: 5.0
  • FREE DISK SPACE: 70 GB
  • DEDICATED VIDEO RAM: 2 GB

Recommended Requirements:

  • CPU: Intel Core i7-4770 or AMD FX-8310 or later
  • CPU SPEED: Info
  • RAM: 8 GB
  • OS: Windows 10 64 bit
  • VIDEO CARD: NVIDIA GeForce GTX 960 or AMD Radeon R9 280 or later
  • PIXEL SHADER: 5.1
  • VERTEX SHADER: 5.1
  • FREE DISK SPACE: 70 GB
  • DEDICATED VIDEO RAM: 4 GB

1C. Ensure Proper Network Connection

Unstable internet connection leads to battle.net update get stuck, also if there are any obstacles between your router and your computer, they may interfere with the wireless signal and will cause intermittent connection problems.

You can run a Speedtest to know the optimum level of network speed required for the proper connection.

Speedtest

Ensure that your device satisfies the below criteria.

  • Find the signal strength of your network and if it is very low, clear all the obstructions in between the way.
  • Avoid too many devices connected to the same network.
  • Always buy a modem/router verified by your Internet Service Provider (ISP) and they are free of conflicts.
  • Do not use old, broken, or damaged cables. Replace the cables if necessary.
  • Make sure the wires from the modem to the router and the modem to the wall are stable and out of disturbance.

If there are any internet connectivity issues, check our guide How to Troubleshoot Network Connectivity Problems on Windows 10 to troubleshoot the same.

Select the network adapter to diagnose and click on Next

1D. Close Background Processes

Several users have confirmed that the update stuck on 0% issue can be resolved by closing all the background tasks running on your PC. To implement the task, follow our guide How to End Task in Windows 10 and proceed as instructed.

right click on it and choose End Task to end it. Fix Battle.net Update Stuck at 0% in Windows 10

Once you have closed all the background processes, check if you were able to fix the discussed error code.

1E. Repair System Files

If there are any missing or damaged files on your Windows 10 PC, you will face battle.net update get stuck. Yet, you are repairing these corrupt files by using inbuilt utilities namely, System File Checker and Deployment Image Servicing and Management.

Read our guide on How to Repair System Files on Windows 10 and follow the steps as instructed to repair all your corrupt files.

DISM command lines to repair system files

Also Read: Fix error 1500 Another Installation is in Progress

1F. Run Full Disk Cleanup

Few users have suggested that clearing some disk space on PC has helped them sort out the discussed update stuck issue. This will enable your computer to install new files whenever needed which will help you fix the problem.

If there is minimum available space in your computer contributing to the Battle.net update error code, follow our guide 10 Ways to Free Up Hard Disk Space On Windows that helps you clear all unnecessary files in your computer.

click on Clean up… button under System Restore and Shadow Copies

1G. Update Windows

You can also eradicate bugs in your computer and game by updating your Operating System. Always ensure if you have updated your Windows Operating System and if there are any updates pending in action, use our guide on How to Download and Install Windows 10 Latest Update.

Windows update settings

After updating your Windows Operating System, check whether you can connect to your Battle.net game server without any errors.

1H. Update Graphics Drivers

World of Warcraft, being a graphical intensive game, your graphics driver is essential important for your gaming experience. If the drivers are outdated or faulty, make sure you update them. You can search for the newest releases of drivers from its official websites or you can update them manually. Follow our guide 4 Ways to Update Graphics Drivers in Windows 10 to update your driver and check if you have fixed battle.net update get stuck at 0% issue.

Update graphics driver

Also Read: Fix Windows Found Drivers for Your Device but Encountered an Error

1I. Roll Back GPU Driver Updates

Sometimes, the current version of GPU drivers may cause the update stuck on 0% problem and in this case, you have to restore previous versions of installed drivers. This process is called rollback of drivers and you can easily roll back your computer drivers to their previous state by following our guide How to Rollback Drivers on Windows 10.

Roll Back Driver

1J. Reinstall Graphics Drivers

If you still face battle.net update get stuck after updating your Graphical drivers, then reinstall device drivers to fix any incompatibility issues. There are several ways to reinstall drivers on your computer. Yet, you can easily reinstall Graphical drivers as instructed in our guide How to Uninstall and Reinstall Drivers on Windows 10.

click on uninstall device. Fix Battle.net Update Stuck at 0% in Windows 10

After reinstalling GPU drivers, check if you can access Battle.net games without any errors.

1K. Clear DNS Cache & Data

Few users have suggested that clearing the DNS cache and data on your PC has helped them fix why battle.net updates get stuck issue. Follow as instructed.

1. Hit the Windows key and type cmd, then click on Open.

open command prompt

2. Now, type the following commands one by one and hit the Enter key after each command.

ipconfig/flushdns
ipconfig/registerdns
ipconfig/release
ipconfig/renew
netsh winsock reset

ipconfig flushdns

3. Wait for the commands to be executed and restart your PC.

1L. Reset Network Settings

Several users have declared that, resetting network settings will resolve strange network connection issues. This method will forget all the network configuration settings, saved credentials, and a lot more security software like VPN and antivirus programs. This will also help you fix update stuck on 0% issue on your Windows 10 PC. To do so, follow our guide on How to Reset Network Settings on Windows 10

confirm the prompt by clicking on Reset now

Method 2: Run Battle.net as Administrator

This is one of the most common reasons that cause Battle.net Update stuck at 0% in your Windows 10 PC. Certain permissions and features can only be accessed if you have granted admin rights to the World of Warcraft game. In this scenario, you can fix the discussed issue by following the below-listed instructions.

1. Right-click on the Battle.net app.

2. Select the Run as administrator option.

Run as administrator option. Fix Another Installation in Progress in Windows 10

Also Read: How to Fix Error Code 0x80004005

Method 3: Run Blizzard Repair Tool

If you still couldn’t fix battle.net update get stuck at 0% issue, there may be some chances that your PC has some damaged gaming files in it. Damaged files may fill your computer due to an over protective antivirus suite or due to an update failure. Fortunately, you can resolve all these corrupt gaming files automatically with the help of a built in tool of Blizzard. Here are few instructions to run the Battle.net Repair tool.

1. Launch the Battle.net app as administrator.

2. Now, switch to the Games tab at the top corner of the window and then select any one of the games (e.g. World of Warcraft) from the list.

3. Then, click on Options followed by Scan & Repair from the drop down list.

4. In the next prompt, click on Begin scan and wait until the process gets completed.

click on Begin scan. Fix Battle.net Update Stuck at 0% in Windows 10

5. Finally, restart your game and check if you can fix update stuck on 0% issue on Battle.net.

Method 4: Modify Windows Defender Firewall Setting

You will also face Battle.net Update stuck at 0% issue, due to an over-reactive or over-protective antivirus suite in your Windows 10 computer. This prevents the connection link between the game launcher and the server. So, to fix this problem, you can whitelist Battle.net in your Firewall settings or disable the problem temporarily.

Option I: Whitelist Battle.net

To allow Battle.net in your Windows Defender Firewall, follow our guide Allow or Block Apps through the Windows Firewall and implement the steps as instructed.

Allowed apps. Fix Battle.net Update Stuck at 0% in Windows 10

Option II: Disable Firewall (Not Recommended)

If you do not know how to disable Windows Defender Firewall, our guide How to Disable Windows 10 Firewall will help you do so.

turn off Windows Defender Firewall not recommended

Option III: Create New Rule in Firewall

1. Hit the Windows key and type Windows Defender Firewall with Advanced Security, and click on Open.

Windows Defender Firewall with Advanced Security

2. Now, in the left pane, click on Inbound Rules as depicted.

click on Inbound Rules

3. Then, in the right pane, click on New rule… as shown.

click on New rule… option. Fix Battle.net Update Stuck at 0% in Windows 10

4. Now, make sure you select the Program option under What type of rule would you like to create? menu and click on Next> as shown.

make sure you select the Program option under What type of rule would you like to create

5. Then, click on the Browse… button corresponding to This program path: as shown.

click on the Browse… button corresponding to This program path

6. Then, navigate to the C:\Program Files (x86)\ Battle.net path and double-click on setup file. Then, click on the Open button.

7. Then, click on Next > in the New Inbound Rule Wizard window as shown.

click on Next in the New Inbound Rule Wizard window

8. Now, select the radio button next to Allow the connection and click on Next > as depicted.

select the radio button next to Allow the connection and click on Next. Fix Battle.net Update Stuck at 0% in Windows 10

9. Make sure Domain, Private, Public boxes are selected and click on Next > as shown.

Make sure Domain Private Public boxes are selected and click on Next

10. Finally, add a name to your new rule and click on Finish.

All done! Check if you have fixed battle.net update get stuck issue or not.

Also Read: Fix Avast Not Updating Virus Definitions

Method 5: Disable Antivirus Temporarily (If Applicable)

Some incompatible antivirus programs installed in your computer will cause trigger the question, why battle.net updates get stuck. To avoid conflicts, you must ensure the security settings of your Windows 10 computer and check if they are stable or not. To find whether the antivirus suite is the reason for update stuck on 0% issue, disable it once and try connecting to a network.

Read our guide on How to Disable Antivirus Temporarily on Windows 10 and follow the instructions to disable your Antivirus program temporarily on your PC.

click the Turn off button. Fix Battle.net Update Stuck at 0% in Windows 10

If you have a fix for your problem after disabling the antivirus program in your computer, you are advised to uninstall the program completely from your PC.

Read our guide force uninstall Programs which won’t uninstall In Windows 10 to uninstall your antivirus program in your computer.

Method 6: Create New User Profile

Creating a new user account can fix any profile-related errors and glitches. This helps you fix Battle.net Update stuck at 0% issue. You can create a new user profile by following the steps discussed in our guide, How to Create a Local User Account on Windows 10

Create New User Profile in Windows 10 PC

After creating a new user profile, check if you have fixed the discussed issue or not.

Also Read: Fix WoW 64 EXE Application Error

Method 7: Reinstall Battle.net

Any misconfigured files in Battle.net will lead to the discussed issue even if you have followed all the above discussed methods and updated all the pending actions. So, in this case, you have no other option than to reinstall the game. Here is how you do it.

1. Hit the Windows key, type Control Panel, then click on Open.

Open Control Panel

2. Set View by > Category, then click on Uninstall a program.

click on the option Uninstall a program in the Programs category

3. Right-click on Battle.net program and click Uninstall/change.

Uninstall or change option

4. Click Yes, Uninstall option to confirm uninstallation process.

Yes, Uninstall option. Fix Battle.net Update stuck at 0% in Windows 10

5. After uninstalling app, Go to official Battle.net webpage to download its latest version.

6. Click on Download for Windows. It will download file named Battle.net-setup.exe.

Battle.net official download page

7. Run Battle.net-setup.exe. Select preferred language and click Continue.

Select a language popup

8. Click Change if you want to alter Install location. Click Continue.

Continue option. Fix Battle.net Update stuck at 0% in Windows 10

9. Wait for the installation process to complete.

Battle.net app installing

10. Once installed, fill out Battle.net credentials to log in.

Battle.net app log in window. Fix Battle.net Update stuck at 0% in Windows 10

11. Finally, relaunch the game and now you will have fixed battle.net update get stuck issue.

Recommended:

We hope that this guide was helpful and you could fix Battle.net Update stuck at 0% in your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

Posted by
Elon Decker

Elon is a tech writer at TechCult. He's been writing how-to guides for about 6 years now and has covered many topics. He loves to cover topics related to Windows, Android, and the latest tricks and tips.

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