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Fix Android Messaging App Not Working

There used to be a time when people communicated through signs, paintings, pigeons, letters, telegrams, and postal cards. This took a lot of time, and they would have to wait for a very long time to receive messages. In the modern era of technology, each and every piece of information to be passed along can be communicated to people at the other end of the world instantly. The Android messaging application is real-time and versatile. But, if you face Android messaging app not working problem, this can be quite annoying and irritating. Today, we will fix message not downloaded or not sent error on the default Messaging app on Android smartphones. So, keep reading!

Fix Android Messaging App Not Working

How to Fix Android Messaging App Not Working Problem

SMS or Short Media Service is an instant messaging service of 160 characters that can be personalized according to your needs. Most importantly, it can be accessed without an Internet connection. Around the world, practically 47% of people own a cell phone, out of which 50% just use it to make calls and send SMS. According to a study, instant messages are utilized more than apps like WhatsApp or Telegram in France, Belgium, the United Kingdom, Russia, the USA, Canada, and Australia. An email may wind up in the trash without being opened, and a Facebook post can be disregarded with a basic scroll. But, statistics state that SMS is opened 98% of the time.

Features of Android Messages Application

  • Real-time messaging: When conveyed, the SMS is sent instantly and gets opened within three minutes of conveyance. These figures position SMS as a constant advertising channel. 
  • No internet needed: SMS reaches the recipient wherever they are without relying upon having a web association. The SMS Advantage study by SAP states that 64% of customers accept that SMS enhances their user-client experience.
  • Adaptability: You can build up and execute an SMS marketing plan covering the entire client life cycle.
  • Customizable: You can alter the SMS dependent on each contact’s activity, interests, and personal data.
  • Completely detectable: Connection detectability with SMS is an essential tool to discover who tapped the connection and how frequently they rehashed the activity.
  • Extendable: Landing pages expertly designed for cell phones with abbreviated URL embedded in the SMS extend your reach & visibility.
  • Scheduled Messages: You can schedule to pick a day and time when your recipients will automatically get your messages. Or, you can set up Do not disturb schedule to stay away from odd hours delivery. Additionally, you can pause and resume sending & receiving messages as you wish.

It is pretty common for Android users to face Messaging app not working problems. thus, Google supports a dedicated page to Fix problems sending, receiving, or connecting to Messages app.

Note: Since Smartphones do not have the same settings option, and they vary from manufacturer to manufacturer, hence ensure the correct settings before changing any.

Method 1: Update Messages App

As discussed earlier, outdated applications will not be compatible with the new version of the Android Operating System. Thus, it is recommended to keep all applications updated. Here’s how to fix Android Messaging app not working properly:

1. Locate and tap the Google Play Store icon to launch it.

tap on the play store app icon Honor Play

2. Search for the Messages app, as shown.

search for messages app in google play store

3A. If you are using the most recent version of this app, you will get these options: Open & Uninstall, as visible below.

Two option, Uninstall and Open in messages app in google play store

3B. If you are not running the latest version, you will get an option to Update it as well. Tap on Update, as shown.

Two options, Update and Open in messages app in google play store

Also Read: How to Access Voicemail Messages on Android phone

Method 2: Clear App Cache

Sometimes, you notice that a message is not downloaded due to some reason. It shows errors like Message received not downloading, Couldn’t download the message, Downloading, Message expired or not available, or Message not downloaded. This notification depends on the Android version, and it may vary accordingly. No worries! You can still read your messages by following the given steps:

1. Tap on App Drawer in Home Screen and then, tap Settings icon.

2. Go to Apps settings and tap on it.

tap on apps in the Settings

3. Here, tap on Apps to open the list of all applications.

tap on Apps to open list of All application in apps settings

4. Search for Messages and tap on it, as depicted below.

search for messages app in all apps settings and tap on it

5. Then, tap on Storage.

tap on Storage option in Message App settings

6. Tap Clear cache button to remove cached files and data.

7. Now, open the Messages app again and try downloading the message as Android messaging app not working problem must be fixed.

Also Read: Fix Unfortunately Messaging Has Stopped Error on Android

Method 3: Wipe Cache Partition in Recovery Mode

Alternately, all the cache files present in the device can be removed completely using an option called Wipe Cache Partition in the Android Recovery Mode, as follows:

1. Turn OFF your device.

2. Press and hold Power + Home + Volume up buttons at the same time. This reboots the device in Recovery mode.

3. Here, select Wipe cache partition option.

Note: Use Volume buttons to go through the options available on the screen. Use the Power button to select the desired option.

Wipe cache partition honor play phone

4. Select Yes on the next screen to confirm it.

Also Read: How to Set Text Message Ringtone on Android

Method 4: Perform Factory Reset

Factory reset is usually carried out as a last resort. In this case, it will solve Android messaging app not working issue. Make sure to back up all files before you undergo a reset.

Option 1: Through Recovery Mode

Follow the below-mentioned steps to perform a factory reset of  your phone using the Android Recovery mode:

1. Power off your device.

2. Press and hold the Volume up + Power buttons simultaneously until the EMUI Recovery Mode screen appears.

Note: Use the Volume down button to navigate to Recovery Mode options and press the Power key to confirm it.

3. Here, Choose the Wipe data/factory reset option.

tap on wipe data and factory reset Honor Play EMUI recovery mode

4. Type yes and tap on the Wipe data/factory reset option to confirm it. 

type yes and tap on wipe data and factory reset to confirm it Honor Play EMUI recovery mode

5. Wait until the factory reset process is completed. EMUI Recovery Mode will appear again after the factory reset is done.

6. Now, tap on Reboot system now to restart your device.

tap on reboot system now in Honor Play EMUI recovery mode

Option 2: Through Device Settings

1. Find and tap on the Settings icon.

locate and tap on Settings icon

2. Here, tap the System settings option, as shown.

Tap on the System tab

3. Tap on Reset.

tap on Reset option in System Settings

4. Next, tap on Reset phone.

tap on Reset phone option in Reset System Settings

5. Lastly, tap on RESET PHONE to confirm factory data reset of your Android phone.

tap on RESET PHONE to confirm format data reset

Method 5: Contact Service Center

If all else fails, contact the authorized service center for help. You may get your device replaced, if it is still under warranty period or repaired, depending on its terms of use.


In this article, you learnt about the features of the Messages application and how to fix Android Messaging App not working issue. If you have queries or suggestions, please feel free to contact us in the comment section!

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