Snapchat is all about capturing and sharing moments with your family and friends. From voice notes to video snaps to stories, sound plays a crucial part in enjoying the full experience of the platform. Therefore, if your sound isn’t working, it can take the fun out of sending and receiving snaps. Since many users often complain about this issue, today we will tell you what to do if sound is not working in Snapchat. Let’s get started!
What to Do If My Sound is Not Working in Snapchat?
Now continue keeping the vibe of your conversations and memories alive with proper sound in your snaps and stories. Fixing the sound issue will ensure that you can hear your friends’ voices or add the perfect music to your stories. Firstly, make sure that Snapchat is updated to its latest version and that your device isn’t in silent mode. Now, scroll down to see several other fixes.
Method 1: Turn Off Bluetooth
It is possible that your phone could be linked to an external Bluetooth device, like earphones, headphones, or speakers. Try turning off Bluetooth on your phone by swiping down to open the notification bar and tapping on the icon. Then, re-play your Snapchat stories or take a video to check if you can now hear sounds.
Method 2: Give Access to Microphone
Whether you use Android or iPhone, your app permissions may be the reason that is holding back audio on Snapchat.
Option 1: From Android
Here’s how you can enable the microphone from your smartphone:
Note: Not all Android devices have the same interface since they vary from manufacturer to manufacturer. Hence, ensure the correct settings have been selected according to your device’s language.
- Open Settings and tap on Apps.
- Swipe down and select Snapchat.
- Tap on App permissons.
- Then, turn the toggle on for Microphone.
This way you will not be given the correct access to Snapchat.
Option 2: From iPhone
You can also do the same from an iOS device. Check out the steps:
- Open Settings, swipe down, and tap on Snapchat.
- Then, turn the toggle on for Microphone under ALLOW SNAPCHAT TO ACCESS.
Your issue should be fixed when you record a video on Snapchat.
Method 3: Remove App from Background
Another easy solution is to remove the app from the background. This will reopen Snapchat afresh and remove any temporary glitches. Simply swipe up using your home button and remove Snapchat. Then, reopen the app and see if your problem is solved.
Method 4: Clear App Cache
Since unnecessary app storage can cause Snapchat to slow down as well as result in the process stopping working, it is better to clear the cache timely.
Option 1: From Android
Follow the steps to remove the cache from your Android phone:
- Open Settings and tap on App Settings.
- Select Apps.
- Swipe down and select Snapchat.
- Tap on Storage.
- Now, tap on the Clear cache.
- Select Clear cache from the confirmation prompt
- Open Snapchat.
This way you can make sure no redundant storage is saved on Snapchat.
Option 2: From iPhone
You can do the same from your iPhone, check out how:
- Open Settings and tap on General.
- Swipe down and tap on the iPhone Storage.
- Swipe down and select Snapchat.
- Then, tap on Offload App.
- Select Offload App from the confirmation prompt.
- Open App Store and search for Snapchat.
- Tap on Get to install the app again.
That’s it, you can enjoy hearing sounds again.
Method 5: Allow Sounds Settings on iPhone
You can take additional steps to ensure that your sound is turned on in Snapchat on your iPhone. This is how:
- Open Settings, swipe down, and tap on Snapchat.
- Tap on Notifications.
- Turn on the toggle for Allow Notifications.
- Then, swipe down and turn on the toggle for Sounds.
Now you can rest assured that all sounds properly work on Snapchat.
Method 6: Contact Snapchat
Lastly, if nothing works out your way then it is advisable to get in touch with Snapchat Contact and get professional assistance from the team.
Also Read: How to Stop Snapchat from Saving to Camera Roll Android
Now that you have seen what to do if your sound is not working in Snapchat, we hope your doubts are cleared with the methods shown in this guide. You can also try uninstalling the app and reinstalling it again after some time. Keep visiting TechCult to know the latest tech walkarounds. If you have any queries or suggestions, do reach out to us in the comment section.
