WhatsApp connects you instantly with friends and family. Now, many times you might find the app not working, or when you open the app on your Samsung or Huawei Android phone or iOS device, a pop-up message appears saying WhatsApp no longer works on this phone.
Now what’s the actual reason behind this and how to fix it? Let’s find out the same in today’s blog.
Why WhatsApp No Longer Works on My Phone
Here’s a brief overview of several factors contributing to WhatsApp not functioning properly on your device:
- Weak internet connection
- Outdated software
- Curropt cache files
- Incorrect date and time settings
- WhatApp Server downtime issues
- WhatsApp deleted your account
How to Fix WhatsApp No Longer Works on My Phone
Before we go ahead with the solutions, you must make sure that the device runs on a supported Android or iOS version. At present, WhatsApp requires iOS 12.0 or later/Android 5.0 and later to work.
Also, ensure the device has a stable internet connection by checking Wi-Fi or mobile data settings. Restart the device to refresh its network settings. Check our guide to improve the internet speed on your phone.
Method 1: Change the Date on the Device
If WhatsApp shows that it has become unavailable after a certain date on the device, you can set an old date on the device. Doing so can help you as a workaround.
1. Open Settings, scroll down, and tap on General management.
2. Tap on Date and time and turn off the toggle for Automatic date and time.
3. Tap on the Set date option and change it accordingly to extend WhatsApp support on the device.
Method 2: Clear Device Storage
WhatsApp requires enough storage space even for daily usage. Unavailability of sufficient memory could cause issues with the app. So, to fix this issue, clear out your storage by deleting unnecessary images, videos, and other files on the device.
Method 3: Disable Power Saving Mode
Prevent your phone from going into power saving mode as this mode can restrict background data usage which can affect WhatsApp’s working on your phone.
1. Open Settings on your phone, swipe down and tap on Battery.
2. Now, tap on Battery from the Device Care menu.
3. Turn off the toggle for the Power saving mode option.
Method 4: Enable Background Data
Make sure background data is not restricted. If Background data is turned off, WhatsApp may not be able to connect to the internet while it’s running in the background.
1. Go to Settings, tap on Apps, and select WhatsApp.
2. Select Mobile Data and turn on the toggle for Background data usage.
Method 5: Check Whether Your Account Has Been Deleted
If you haven’t used WhatsApp for an extended period, your account may have been deleted due to 120 days of inactivity.
WhatsApp considers an account active as long as it maintains an internet connection. If this is the reason for WhatsApp not working on your phone, your only option is to create a new account.
Method 6: Allow all App Permissions
Numerous issues can arise from not granting WhatsApp the required permissions to access vital information. For instance, if you inadvertently deny access to your phone’s contacts, WhatsApp might fail to detect them.
1. Open your phone Settings, select Apps, and then tap on Apps Management.
2. Select WhatsApp from the app list, tap on Permissions, and allow them for each feature.
Method 7: Clear Cache Data and Update WhatsApp
Stored cache files can become corrupt, interfere with apps, and cause malfunction. So, it’s better to clear these temporary files from time to time.
1. Open Settings, tap on Apps, and then on WhatsApp.
2. Tap on Storage, and then select Clear Cache.
Once done, update WhatsApp by going to the Play Store or App Store.
Method 8: Update Your Phone
You must also update the device to make sure there are no compatibility issues and all error-causing bugs are fixed. Follow the steps:
1. Open Settings and tap on Software update.
2. Tap on Download and install and follow the on-screen instructions to update the device.
Frequently Asked Questions (FAQs)
Q1. Why did my WhatsApp suddenly stop working?
Ans. One of the major reasons why WhatsApp stopped working on your phone is due to outdated software. Weak internet connection or server issues can temporarily interrupt WhatsApp service for you.
Q2. Why WhatsApp is not compatible with my device?
Ans WhatsApp is not supported on older Android phones and iPhones running on outdated OS versions as they want to prioritize support for the latest OS and add more features to the app.
Q3. How do I fix my device that isn’t compatible with this version?
Ans. If your device is no longer compatible with WhatsApp, update it or switch to a newer device with a compatible OS to keep using the app.
Also Read: 10 Ways To Fix WhatsApp Couldn’t Restore Chat History Error
You can also reach out to WhatsApp support if you continue to experience difficulties, as they may be able to provide further assistance tailored to your specific situation.
We hope our guide helped you resolve WhatsApp no longer works on this phone issue in no time. Stay tuned to Techcult for more such guides.
