How to Fix Pokemon TV App Not Working

Enjoy seamless entertainment of your favorite fictional character!

If you are a fan of Pokemon, then you would be definitely using Pokemon TV app to watch episodes from various animated series, movies, and special features. But what if the app is not working? Don’t worry! We have listed all the possible solutions to fix the Pokemon TV app not working on Android or Nintendo Switch.

How to Fix pokemon tv app not working

How to Fix Pokemon TV App Not Working

As we know Pokemon TV is best suitable for watching various episodes for free, from movies to special live streams. But sometimes, the app fails to load, making us wait to watch our favorite content. Some of the reasons for Pokemon TV app crashing or not working are listed below:

  • App interference
  • Temporary glitch on the device or app
  • Server issue
  • Unstable internet connection
  • Wrong credentials
  • Account disabled or deactivated
  • Outdated app
  • Overheating of the device
  • Geographical restrictions

Quick Answer

To fix the Pokemon TV app not working issue, follow the below steps:

1. Go to Settings > Apps > App management.

2. Choose Pokemon TV and tap on Storage Usage.

3. Tap on Clear cache.

Tip: We suggest you check for the app server status. If there are some issues in the server, you need to wait till it is resolved. Also, ensure that you have a stable internet connection. More importantly, check for availability in your region as the app is geo-restricted.

Method 1: Basic Troubleshooting Methods

Before proceeding with any advanced methods, let’s try these basic troubleshooting tips to fix issues like Pokemon TV crashing at the earliest.

1. Restart App and Device: If there is any temporary glitch, you can restart the app. If the issue still persists, then restart your device.

2. Close All Background Apps: If several apps are running in the background, we advise you to close all of them and restart the app.

3. Check Login Credentials: If Pokemon TV is stuck on the loading screen, double-check your login credentials.

4. Avoid Overheating: Overheating can cause both the Nintendo Switch and the app to crash. Ensure that your Switch has proper ventilation, and avoid playing in handheld mode for a prolonged time. Also, we suggest you use a cooling stand to help prevent overheating.

Method 2: Update App

The Pokemon TV app might be crashing if the app is outdated. To ensure a seamless connection, you need to update the app regularly. On your Android device, you can follow our guide on How to Automatically Update Android Apps and implement the same.

To update the Pokemon TV app on Nintendo Switch, follow the below steps:

1. On the Home Menu, find the Pokemon TV app and press the + button on your controller.

2. Choose Software Update.

3. Select Via the Internet.

Select Via the Internet | Pokemon tv app not working

Your Switch will check for updates. If any are available, you’ll be prompted to download and install them.

Method 3: Disable VPN

If you are using a VPN, we advise you to disable it as the app is geo-restricted and available in some countries. If you are connected to a VPN from a restricted region, then you will face this issue. The app is available in the USA, Canada, the UK, France, Germany, Australia, New Zealand, South Africa, and a few more.

Method 4: Clear App Cache

Corrupted cache files can cause this Pokemon TV app not working issue. Clearing the cache for the app or Nintendo Switch might help.

Note: Since all Android devices vary from manufacturer to manufacturer, ensure to check the settings before making changes. The steps below were performed on OnePlus Nord 5G.

Option 1: On Android

Follow the below steps to clear cache of the Pokemon TV app:

1. Go to Settings and tap on Apps.

2. Tap on App management.

3. Choose Pokemon TV and tap on Storage Usage.

4. Tap on Clear cache.

Option 2: On Nintendo Switch

Unfortunately, you can’t directly clear the cache of individual apps on Nintendo Switch. However, you can clear the system cache, which may encompass some elements used by individual games. Here’s how:

1. On the Nintendo Switch Home menu, select System Settings.

2. Choose System > Formatting Options.

3. Select Clear Cache from the menu.

Select Clear Cache

4. Tap on Reset in the pop-up.

Method 5: Reinstall Game

If the Pokemon TV crashing issue persists, consider uninstalling and reinstalling the app.

Option 1: On Android

On Android, reinstalling an app is simple. At first, you need to uninstall the app and download it from the Play Store.

Option 2: On Nintendo Switch

Follow the below steps to reinstall the app on Nintendo Switch:

1. Go to System Settings from the home screen.

2. Select Data Management > Manage Software.

3. Choose Delete Software and confirm.

Hit the Delete Software option | Pokemon tv app not working

4. Now, install the game from the Nintendo eShop.

Method 6: Contact Support

If the above methods don’t work, then there are chances that your account has been disabled or deactivated. In such a case, you can try contacting the support team to resolve the Pokemon TV not working issue. They would come up with a possible solution and explain to you the reason behind it.

Pokemon TV support page

Additional Method: Try Different Device

If none of the above methods worked and you can’t wait for the response from the support team, then you can try a different device. You can also use the web version.

We hope the above article on how to fix the Pokemon TV app not working was helpful to you. If you have any doubts or suggestions, please leave them in the comments section below.

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