How to Fix Peacock Not Working on Firestick TV, Apple TV, and Smart TV

Launched by NBCUniversal, Peacock has made its way to one of the best streaming services which offer a ton of NCB dramas, comedies, sports, and whatnot.

Its exclusive original series and specials make it a competing choice for entertainment seekers.

While the content range is diverse, so are the issues faced by viewers like buffering, crashing, or login problems. 

Don’t worry as our guide will through a series of troubleshooting ways to fix if Peacock is not working on Firestick, Apple TV, Samsung TV, or any other smart TV you have.

How to Fix Peacock Not Working on Firestick TV, Apple TV and Smart TV

Why is the Peacock Not Working on Your TV?

Peacock has been successful at keeping its audience glued to the screen with its high-quality content. It is available on various platforms such as Firestick, Samsung TV, Apple TV, etc.

But, just like any other application, Peacock also faces some glitches due to account problems, device compatibility, or excessive data and cache.

Quick Answer

Ensure that your TV is connected to a stable internet. Moreover, go to your account and check your subscription due date. If your plan has expired, renew it and try again.

Method 1: Restart FireStick

Restarting is often a simple and effective troubleshooting step that can resolve many minor issues quickly. 

1. Click on the gear icon on the home screen to launch the Settings menu.


2. Click on My Fire TV, then on Restart, and wait for the device to reboot.

Also Read: How to Add Peacock TV to Amazon Firestick

Method 2: Use VPN

Please ensure that you are not trying to stream from an unsupported region. Peacock TV is accessible only in the United States. However, users with Sky and NOW subscriptions can now access it in some European countries.

So, if you’re in a different country, you might be unable to stream Peacock TV. In this case. using a VPN service can be a viable solution.

Method 3: Force Stop Peacock TV

You can force-stop stop Peacock TV application and then restart it once again if it is not working on Firestick.

1. First, press the Home button for a few seconds, go to Settings, and choose Applications.

select applications | peacock not working on firestick

2. Select Managed Installed Applications, highlight, and choose Peacock TV.

3. Select Force Stop from the menu on the screen.

4. Once done, launch the app and see if the problem is resolved.

Method 4: Clear Peacock TV Cache

Peacock TV automatically saves cache in the background to load faster. However, such issues may arise if those cache files are corrupt. Clear them out and attempt streaming once again.

1. Access FireStick Settings and navigate to the Applications section.

2. Choose Manage Installed Applications.

Choose Manage Installed Applications

3. Select Peacock TV and then click on the Clear cache option.

Also Read: How to Fix Please Try to Access Peacock From a More Secure Device Error 

Method 5: Update Firestick

Amazon releases updates to ensure that the bugs or any other issues get resolved. Moreover, updating your Firestick will ensure that the device runs smoothly and the Peacock TV not working issue is resolved.

1. Press the Home button on the FireTV remote 

2. Select Settings, choose My Fire TV, and select the About option.

select about | peacock not working on firestick

3. Select Check for Updates.

If updates are there, it will automatically download it.

4. Choose Install System Update after the updates get downloaded.

How to Fix Peacock Not Working on Apple TV

Just like Samsung, Apple TV’s Peacock app also faces the same issues and thankfully, the solutions to them are not so different. Try the following methods to resolve your issue:

Method 1: Restart Apple TV

Rebooting your Apple TV is very simple and very effective. 

1. Press and hold both the Back (<) and TV buttons on the Siri Remote and wait till the Apple TV status light blinks rapidly.

2. Disconnect the Apple TV from the main source, wait five seconds, then reconnect it.

3. Open Settings on the TV, go to System and select Restart.

Method 2: Update Your Apple TV

The glitches in a device often occur due to old versions. You may need to update your Apple TV. Here is how you can update it:

1. Go to Settings.

select settings in apple tv | peacock not working on firestick

2. Navigate to the system and select Software Updates.

3. Select Download and Install the updates.

When the update is complete, your Apple TV will automatically restart again.

Also Read: How to Get a 7-Day Peacock Premium Free Trial

Method 3: Clear Cache

Clearing the cache data for Peacock TV will allow it to run smoothly. Additionally, it will free up some scape in your device. However, doing so 

1. Open Settings on your Apple TV, go to General, and then to Manage Storage.

2. Highlight the trash icon for any Peacock TV and press the Touchpad until the app starts to jiggle.

3. Then press the Play/Pause button on the remote and select Delete to uninstall the app.

4. Once done, reinstall it and see if it works.

Method 4: Contact Peacock Support

If you still have problems with your Peacock TV not working on Apple TV or Firestick, then it is best to contact the Peacock Help Center, fill in all the details asked, and their support team will assist you in resolving your app issues. 

How to Fix Peacock Not Working on Samsung TV

To resolve issues with Peacock not working on your Samsung TV, you can try the following steps:

Method 1: Check for Compatibility Issues

Check whether your TV supports the Peacock App as Samsung TVs manufactured before 2017 do not support the Peacock TV App. You can refer to the list of compatible devices available here.

Also Read: How to Download Paramount Plus App on Samsung TV

Method 2: Wait for Server Uptime

Occasionally, the Peacock TV servers are down due to outage or maintenance, and in such cases, the service stops for some time. Check Peacock’s social media handle to confirm this.

Method 3: Clear Peacock TV Cache

You need to clear the cache for Peacock on your Samsung TV. Doing so will remove temporary data stored by the app and resolve errors caused by corrupt files. Refer to our detailed guide on How to Clear Cache on Samsung TV.

Method 4: Update the Firmware on Your TV

Firmware updates often address known bugs or issues present in previous versions of the firmware. These fixes can improve the stability and fix the peacock not working on smart TVs.

1. Press the Home button, go to Settings, and then to Support.

2. Select Software Update and then select Update Now.

Update Now Software Update Samsung TV

3. Wait for the download to complete and you’re good to go.

We hope we have provided you with all the solutions to fix Peacock not working on Firestick.

If you have any queries or suggestions for us, do let us know in the comments section. Stay connected to TechCult for solutions to more such app-related issues.

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