How to Fix McDonald’s App Stuck on Old Order on Android and iOS

Trapped in a past order? Explore quick fixes to refresh and enjoy your chow time!

Is your stomach rumbling but are you facing technical hiccups? This can be incredibly frustrating. If you’ve found yourself stuck on an old order in the McDonald’s app, you’re not alone. Many users encounter this issue, but don’t worry! We have listed all the possible solutions to fix this issue on Android and iOS devices so that you can enjoy your favorite meals.

Fix mcdonalds app stuck on old order on Android and iOS

Why McDonalds App Says I Have an Order in Progress But I Don’t?

Sometimes, McDonald’s app gets stuck on the old order due to various reasons, such as McDonald’s server issue, unstable internet connection, corrupt or outdated app data, insufficient storage, and location services issue.

Preliminary Check: To fix this issue at the earliest, sign out and sign back into your account as this worked for most of the users. If the issue still persists, check the server status and wait if it has issues, restart app or phone, turn off airplane mode, and check whether you have sufficient storage on your device.

Quick Answer

If re-signing back into your app didn’t fix the McDonald’s app stuck on old order issue, try the following method:

1. Go to Settings on your Android device.

2. Tap on Apps > App management.

3. Choose McDonald’s and tap on Storage Usage.

4. Tap on Clear cache.

If you’re still facing the issue, don’t worry – we’ve got your back! Follow the methods below to resolve it on your Android or iOS device.

Method 1: Troubleshoot Internet Connection

There are high chance that the internet connection is unstable. So, you can switch from Wi-Fi to mobile data or vice versa. Still, facing issues? Read our guide on How to Boost Internet Speed on Your Android Phone and fix any network issues.

Method 2: Update App

If you are using an outdated McDonald’s app version, you will face compatibility issues so you would be stuck on the old order. To update the app, search for McDonald’s app on Play Store and tap on Update.

tap on Update

Method 3: Enable Location Service

McDonald’s app allows you to order in-store as well as deliver. Your location service should be set correctly to avoid any issues. So, enable accurate location data if you are having any issues. Also, check whether you have selected the correct delivery address with the app.

select the correct delivery address

Also Read: How to Use McDonald’s App

Method 4: Disable VPN

McDelivery may only be available in certain locations or partner with specific delivery services. Using a VPN can mask your real location, causing confusion and preventing you from ordering delivery if it’s unavailable in your actual area. In some cases, the VPN location doesn’t align with a compatible server and it leads to connection issues or errors, like the McDonald’s app stuck on the old order.

Method 5: Clear App Cache

If the cache has become corrupt, you might need to clear it for the app to work properly again.

Note: Since all Android devices vary from manufacturer to manufacturer, ensure to check the settings before making changes. The steps below were performed on OnePlus Nord 5G.

1. Go to Settings > Apps > App management.

2. Choose McDonald’s and tap on Storage Usage.

3. Tap on Clear cache.

Tap on Clear cache

Method 6: Contact Support

If the issue still persists, we recommend you contact the support team. The McDonald’s team will help you fix stuck on the old order issue on the app.

Also, you can try reaching the team using the Contact Us option on the app. After choosing Contact Us again, you will get various contact details like email address and phone number for your region.

Contact Us option on the app | McDonalds app not letting me order

Also Read: How Does McDonald’s Pickup Work

How to Fix McDonald’s App Stuck on Old Order on iOS

Nothing can be more annoying than not being able to place an order when you’re eagerly waiting to have some good food. You’re not alone, several users have faced the same issue. Generally, McDonald’s faces app frequent server downtime so the best you can do is wait for a while. You can also remove other apps from the background and open McDonald’s app.

If these tips don’t work, follow the methods below to fix old orders stuck in your cart on McDonald’s app:

Method 1: Update App

Software glitches are common if the app is running in an old version. Therefore, always check if your McDonald’s app has an update option in the App Store and install the latest version.

Method 2: Change Network

It is possible the problem may not be in the app but in your internet connection. Change your Wi-Fi networks or use personal data to check if the app is working properly when connected to a different network. If the issue still persists due to unstable internet, resolve the slow internet on your iOS device for a hassle-free experience.

Method 3: Offload App

Your McDonald’s app must have stored cache or unnecessary data. You can offload the app to store important information and resolve unnecessary issues. Follow the steps below to do so:

1. Go to Settings > General.

2. Tap on iPhone Storage.

3. Select McDonald’s and tap on Offload App.

tap on Offload App

4. Select Offload App again to confirm your action.

Also Read: How to Get Free Food and Delivery on DoorDash

If the above methods don’t work, we recommend you reinstall the app as a last resort. We hope you were able to fix the McDonald’s app stuck on the old order issue. If you have any issues or suggestions, please drop them in the comment section.

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