How to Fix Elara Software Preventing Shutdown on Windows 10/11

There are a few reports of an unknown process, ApntEX.exe running in Task Manager, while others of Elara software preventing Windows from shutting down. Although the original Elara app is not malicious, its background process might be corrupt or replaced by malware. The first indicator of an infection is that it slows down your PC. Thus, it is critical to figure out if malware has infected Elara app, why it prevents Windows shutdown, and how to fix it.

How to Fix Elara Software Preventing Shutdown

How to Fix Elara Software Preventing Shutdown on Windows 10

Hundreds of little components from hundreds of different small manufacturers are used by all PC manufacturers in their systems. Elara software is used to control one of these components, which is linked to the touchpad on a laptop including HP, Samsung, and Dell. 

  • Because its primary purpose is to facilitate touchpad operation, it is only available on laptops.
  • It is an application that comes pre-installed on Dell, Toshiba, and Sony PCs.
  • This program is installed in Program Files folder with the PC touchpad driver. It may be incorporated as part of your PC touchpad driver rather than being a separate driver or software.
  • ApntEX.exe is the process that may be found in the Task Manager.

While shutting down or logging out after installing Elara on your PC, you may face the following errors:

  • Elara app Windows 10 stops Windows from shutting down.
  • The software stops Windows from resuming.
  • Windows is prevented from logging off by Elara program.

Other PC issues, such as inability to execute legitimate programs, and general slowness of Windows PC are commonly followed by these errors.

Why is Elara Software Preventing Shutdown on Windows 10?

When Windows OS shuts down, it terminates all background processes. However, if the operating system determines that a process is sensitive, it cancels the shutdown and notifies you that a sensitive background task exists. That’s why Elara App may prevent Windows 10/11 from shutting down. 

Method 1: End Apntex.exe via Task Manager

Elara app Windows often starts a background process called Apntex.exe. This procedure has nothing to do with Shutdown avoidance. It is conceivable, though, that the App has been replaced with malware. This might happen to any software executing on your PC. It is a good idea to start scanning with an antivirus or anti-malware program.

However, if you only want to solve this problem temporarily, use Task Manager to terminate this process.

Note: This may cause your touchpad to malfunction, so make sure you have a mouse available as a backup.

1. Press Ctrl + Shift + Esc keys together to open Task Manager

 Press Ctrl and Shift and Esc to open Task Manager. How to Fix Elara Software Preventing Shutdown on Windows 10

2. Go to the Details tab, scroll down and locate the Apntex.exe process from the list

Go to Details tab, search and locate Apntex.exe process from the list | Elara Software Prevents Windows from Shutting Down

3. Right-click on the Apntex.exe process and choose End task, as depicted below.

Right click on the process and choose End task.

The process will be closed for a brief period, Check whether Elara software preventing shutdown issue is rectified or not.

Also Read: Fix Windows 10 Slow Shutdown

Method 2: Create AutoEndTasks Registry Key

Sometimes when shutting down, your Windows OS will prompt you to close all the applications to proceed further. It will display the Force Shut down button to ask for your permission to do so. If we enable AutoEndTasks, all your applications will be closed automatically without the prompting Window asking for your permission. This will close and terminate Elara software as well. Here’s how to create AutoEndTask registry key in order to fix this issue:

1. Press Windows + R keys simultaneously to open Run dialog box.

2. Type regedit and click OK, as shown, to launch Registry Editor.

Type regedit and click OK.

3. Click on Yes, in the User Account Control prompt.

Note:  Back up your registry first so that you can easily restore it if something goes wrong.

4. Click File and choose Export to create a backup, as depicted below.

Backup your registry first, click File and choose Export. How to Fix Elara Software Preventing Shutdown on Windows 10

5. Now, navigate to HKEY_CURRENT_USER\Control Panel\Desktop in the Registry Editor.

Navigate to the following path

6. Here, right-click on the empty space in the right pane and select New > DWORD (32 bit) Value as illustrated below.

Right click on the right pane and click New, choose DWORD Value 32 bits. How to Fix Elara Software Preventing Shutdown on Windows 10

7. Set the Value data: to 1 and type the Value name: as AutoEndTasks.

Set the Value data to 1 and type the Value name as AutoEndTask.

8. To save changes, click OK and Restart your PC.

To confirm, click OK. How to Fix Elara Software Preventing Shutdown

Also Read: Fix The Registry editor has stopped working

Method 3: Update Device Drivers

If the above method did not work for you, try updating your device drivers and check your Elara software preventing shutdown issue is fixed or not. Follow the given steps to update Network adapter drivers:

1. Hit the Windows key, type device manager, and click on Open.

Start search results for Device Manager. How to Fix Elara Software Preventing Shutdown on Windows 10

2. Double-click on the device section (e.g. Network adapter) to expand it.

click on scan for hardware changes icon and check network adapters

3. Right-click on your device driver (e.g. WAN Miniport (IKEv2)) and choose Update driver from the menu.

Click on Update driver

4. Select Search automatically for drivers to update the driver automatically.

5A. If a new driver is found, the system will automatically install it and prompt you to restart your PC.

From the pop up choose Search automatically for drivers.

5B.  If a notification stating The best drivers for your device are already installed is displayed, click on Search for updated drivers on Windows Update option.

Click on Search for updated drivers on Windows Update.

6. In the Windows Update window, click View optional updates in the right pane.

Windows Update in Settings will open, where you must click View optional updates. How to Fix Elara Software Preventing Shutdown on Windows 10

7. Check the boxes next to Drivers that you need to install and then, click on the Download and install button shown highlighted.

Check the boxes next to drivers that you need to install and then click on the Download and install button.

8. Repeat the same for Graphics drivers as well.

Also Read: Fix Wi-Fi Adapter Not Working in Windows 10

Method 4: Update Windows OS

Make sure your PC has the most recent Windows OS upgrades installed. As a reminder, Microsoft releases Windows updates regularly to improve the system reliability and resolve other bugs.

1. Press Windows key + I keys simultaneously to open Settings.

2. Choose the Update & security settings.

Choose Update and security from the given titles. How to Fix Elara Software Preventing Shutdown on Windows 10

3. In the Windows Update menu, click on Check for updates in the right pane.

In the Windows Update tab, Click on Check for updates on the right pane

4A. If there is not any update it will show the message: You’re up to date.

If there isn’t any update it will show Windows Update as Your up to date. If there is any updates available go ahead and install the pending updates.

4B. If there is update available, click on Install now button to install the update and restart your PC.

Follow the on screen instructions to download and install the latest update

Also Read: Fix Windows 10 Taskbar Flickering

Frequently Asked Questions (FAQs)

Q1. Is it possible to remove Elara from my device?

Ans. Elara application should not be uninstalled. Because, as previously said, it is not malicious software. It is a device driver that is in charge of the functioning of laptop mouse touchpad. It is also conceivable that uninstalling it from your laptop can cause some troubles with the operation. However, it only occurs 2-3 times while closing down the PC. We recommend that you attempt the solutions listed above.

Q2. Is Elara application a virus?

Ans. The original Elara application, on the other hand, is not a virus. There is still a chance that malware will be introduced into or replace the application, which may happen when you download the executable file from a third-party source.

Q3. Why is an app blocking Windows 10 from shutting down?

Ans. When programs with unsaved data are still active on Windows, this app obstructing shutdown box is displayed. Then, you get the option of saving and closing the program or closing it without saving anything. As a result, before shutting down Windows, you must end all apps that have unsaved data open in them.

Q4. How can I uninstall Elara Windows 10 app?

Ans: Start by looking for Control Panel in the Start menu. Click Uninstall a Program in the Programs section. Look for Elara software or any other suspicious entries in the list of installed programs. Uninstall each one by one until the OK button appears.

Recommended: Schedule Computer Shutdown using Task Scheduler

We hope that this information was helpful with the issue regarding Elara software in Windows 10. Let us know which of these techniques worked for you. Drop your queries/suggestions in the comments section.

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