Users were thrilled when TikTok introduced the auto-scroll feature, making it incredibly simple to binge-watch without having to manually scroll.
However, some TikTokers have complained that they are stuck on one post instead of smoothly moving to the next video on their For You feed.
No worries though! We’ve got your back explaining the reasons behind it and fixes for auto scroll TikTok not showing on both iOS and Android apps.
Why is Auto-Scroll Missing in TikTok and How to Fix
A significant number of users have reported that the auto-scroll feature does not function properly.
Some of the reasons are corrupt app cache, technical glitches, outdated app version, or your account restricted by TikTok.
The easiest way to resolve this issue is a simple app and device restart. Additionally, try logging out and logging back in to get rid of minor app glitches and get back the auto-scroll feature.
Method 1: Activate Auto-Scroll
If your TikTok photos are not scrolling automatically, make sure that you’ve enabled the feature. Check our guide on How to Auto Scroll on TikTok and enjoy watching content without any effort.
Tip: Turn on the toggle for Faster scroll speed under Accessibility settings.
Method 2: Clear Cache and Data
Often temporary files stored by the app can become corrupt and cause issues with it. Hence, we suggest you clear out its cache data to see if that helps.
Option 1: Clear TikTok Cache on Android
1. Open Settings, tap on Apps, and then on Apps management.
2. Select TikTok and tap on Storage. Tap on Clear cache.
Also Read: How to Fix 0 Views on TikTok
Option 2: Clear TikTok Cache on iOS
1. Open TikTok and tap on the hamburger icon at the top.
2. Select Settings and Privacy from the menu.
3. Now, under the Cache & Cellular section, tap on Free up space, and finally, tap on Clear to get rid of the cache.
Method 3: Update TikTok
Method 4: Create a New TikTok Account
Your account may be restricted from performing certain activities. Although TikTok does not restrict accounts from auto-scrolling, just in case, you can make another account and check if it lets you use the auto-scroll feature.
Method 5: Report the Problem
Use the TikTok app to report your issue through the Report a Problem feature.
1. Open TikTok and tap your profile icon, followed by Settings and privacy.
2. Tap on Report a problem and describe the auto-scrolling issue.
Wait and the TikTok support team will identify the issue and provide solutions to resolve it.
Also Read: How to Undo Not Interested Videos on TikTok
If none of the methods help, reinstall the TikTok app to fix the auto scroll not showing issue.
Let us know your queries or suggestions in the comments and stay connected to TechCult for more such app-related guides.