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5 Ways to Fix Uber Eats Gift Card Not Working

Ask Uber to deliver you food and not glitches!

With reasonable prices paired with great restaurants, Uber Eats offers delightful ways to treat yourself or others very conveniently.

One of those ways is a digital or physical gift card that you can purchase from the platform and redeem to order food.

Now that your friend or loved one just sent you an Uber Eats gift card online but, it is not working as expected and you are unable to use it, we understand how frustrating it can be.

We will help you fix this issue standing in your way. Let’s begin.

Fix Uber eats Gift Card Not working

Why Won’t Uber Eats let me Use My Gift Card?

Each Uber Money account can hold a maximum limit of $500 in total gift card value. Here are some points to remember:

  • Redeemed gift cards can only be spent in countries that accept payment in the same currency that was originally issued.
  • You cannot use the gift card amount for Family Profiles, scheduled rises, or university campus card rides.

Here are some reasons why you aren’t able to use the gift card to order food:

  • Uber Eats gift cards are valid for 12 months and expire if not redeemed within that period.
  • You have entered incorrect details.
  • Your gift card’s balance is already used up.
  • You haven’t added any secondary payment method to your account.
  • Your gift card was purchased in another country and the current location is not valid for it to be redeemed.
  • GC value is more than the allowed limit
  • The total order value is more than the balance on the card

How to Fix Uber Eats Gift Card Not Working

Gift cards help you cop discounts on your orders. However, if you see it failing to go through, try out these fixes.

Quick Answer

Update the app and Re-login to your account. If you have multiple Uber accounts, try to redeem it’s balance from a different one.

Method 1: Add the Gift Card Again

If it’s a temporary glitch, an easy way to fix this is to re-add the Gift Card again to your wallet.

1. Open Uber Eats, swipe right to access the menu and select Wallet.

2. Select your gift card and tap on Remove payment method.

3. Tap on Delete to confirm your action.

4. Go back to Wallet and select Add payment method or redeem a gift card.

Go back to Wallet and select Add payment method or redeem a gift card

5. Select Gift Card, enter your gift card number and select Apply.

Also Read: How to Unselect Promotion on Uber Eats

Method 2: Link a Bank Account

You must add a secondary payment method on Uber Eats to redeem a gift card. It is required in case the total price of the purchase outweighs the balance that remains on your gift card.

You can link a credit or debit card to your Uber account. 

1. Go to your Wallet > Add payment method or redeem a gift card

2. Select the Credit or debit card option.

Select Credit or debit card

3. Enter all your card details and tap on Add card.

Once done, check if you are able to redeem your gift card.

Method 3: Add Gift Card Code as Voucher

Well, you can add your gift card as a voucher instead of a gift card to be able to use the balance to place an order.

1. In your Uber Wallet, scroll down and tap on Add voucher from the available payment methods.

In your Uber Wallet, scroll down and tap on Add voucher from the available payment methods

2. Enter the gift card code under Enter your voucher code.

Once done, the gift card balance should now appear in your wallet as Uber Cash.

Also Read: Do Starbucks Gift Cards Expire?

Method 4: Remove Other Payment Methods

Although we suggested you add another payment method, occasionally this may be why your Uber Eats Gift Card is not working and to fix this, you can remove all except the gift card.

1. Open the Uber Eats app and tap on the Account icon at the bottom.

2. Select Payment, and tap on your existing payment methods.

3. Tap on Remove payment method and select Delete to confirm.

Tap on Remove payment method and select Delete to confirm

All the payment methods will be deleted from your Uber Eats account. Now check if you can the gift card balance.

Method 5: Contact Customer Support

If none of the methods above work out for you, we suggest you contact Uber Customer Support for more help. 

We hope our guide helped you fix the issue of Uber Eats Gift Card not working

If you have any queries or suggestions, do let us know in the comments section and keep visiting TechCult for more tech-related know-how.

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