Nintendo Switch has made portable gaming possible, making it a popular choice for this generation. However, it is not devoid of its fair share of errors. One of which is error code 2123-0217. To learn how to resolve it on your Nintendo console and get back to gaming, keep on reading the guide.
Table of Contents
How to Fix Nintendo Switch Error Code 2123-0217
Nintendo Switch error code 2123-0217 displays the message, The connection to the server was lost. Please try again later. Gamers get blocked from playing online due to this error code. Fortunately, by using the solutions below, you can quickly fix it. So, read till the end.
Quick Answer
Fix server connectivity issues on Switch by clearing the cache:
1. Open System Settings.
2. Select System.
3. Select Clear Cache under Formatting Options.
What is Nintendo Switch error code 2123-0217?
As we already mentioned, error code 2123-0217 is caused by an unstable network. In that case, when launch the device, you will come across the said issue. There could be a few reasons behind this problem:
- Outdated Firmware
- DNS Issue
- Router Connection Issues
- Internet Connectivity Error
Method 1: Basic Troubleshooting Methods
Try out these basic solutions to get Nintendo Switch working again.
1A. Restart Nintendo Switch
When dealing with electronic device problems, restarting is often a good option. Similarly, you can restart your Nintendo Switch to see if the error code 2123-0217 persists. To restart the Nintendo Switch:
1. Press and hold the POWER Button for three seconds.
2. Then, choose Power Options and select Restart.
1B. Move Nintendo Switch Closer to Router
If your router’s range is 150 feet (about 46 meters) and you’re using the switch from a distance of 145 feet (about 44 meters), the signal could become weak. In such cases, you don’t have to adjust settings; simply move closer to the router, which might solve the issue.
1C. Remove Obstructions
If a metal object is blocking signals between your router and the Nintendo Switch, it can lead to the said error due to a weak connection. Try relocating the object; if that’s not possible, choose a spot for your Switch where the router’s signal isn’t blocked.
1D. Restart Router
The problem might not be your Nintendo Switch, but the router causing the trouble. If that’s the case, restart the router. If the Nintendo Switch error code 2123-0217 persists, you could also contact your internet service provider for router-related assistance.
Method 2: Set Up New Internet Connection
Setting up a new internet connection is another easy solution to get the Nintendo Switch error code 2123-0217 fixed. Please follow these steps to do so on your console:
Note: Place the Nintendo Switch console within 3 meters (10 feet) of the wireless router to ensure a strong wireless signal.
1. On the Nintendo Switch console, select System Settings from the HOME Menu.
2. Select Internet, and then Internet Settings.
3. Choose the correct network name (SSID) from the available options.
Note: If prompted, use the on-screen keyboard to enter the network’s wireless password.
4. The Nintendo Switch console will check the internet connection. After the test finishes, select OK to finish the process.
Also Read: How to Jailbreak Nintendo Switch Lite
Method 3: Clear Cache
Cache files, despite their importance, can sometimes cause problems for your device. If there is a stored cache, deleting it can help. Follow these steps to clear the cache on your device:
1. Open System Settings and select System.
2. Select Clear Cache in Formatting Options.
After that, you have to restart your device to see the results.
Method 4: Enter Alternate DNS
DNS is essential for the device to function properly. However, if there is a problem with your current one, then you can change it with another public DNS. Follow the steps below and change your primary and secondary DNS to fix Nintendo Switch error code 2123 0217:
1. Select Internet, then Internet Settings in System Settings.
2. Under Registered Network, select your network.
3. Choose Change Settings and select DNS Settings.
4. Choose Manual.
5. Press the A Button to choose Primary DNS, then hold down the B Button to remove the existing DNS.
6. Input 8.8.8.8 as the new primary DNS, then click OK.
7. Use the A Button to select Secondary DNS, and hold down the B Button to erase the current DNS.
8. Enter 8.8.4.4 as the secondary DNS, and then choose OK.
Also Read: How to Change Nintendo Network ID Name
Method 5: Update Software
Outdated software can lead to server connectivity issues. Therefore, it is recommended to update the firmware to fix Nintendo Switch error code 2123-0217.
Note: If there is an update available, then whenever you connect your device to the internet and start a game, there will be a request by the console to update the device. However, in some cases, if you are not getting the option, then you can also manually do it.
1. Connect Switch to the internet.
2. Go to System Settings and select System from the left panel.
3. Now, select System Update.
Restart the device and see if you are still getting the error.
Method 6: Contact Support
If none of the methods mentioned above work, you can reach out to the support team and ask for assistance to fix Nintendo Switch error code 2123-0217. You can either contact the support team of Nintendo Switch via their official Twitter account and tag them explaining your issue, or you can visit their support page and ask for help.
We hope after reading this article, your query on how to fix Nintendo Switch error code 2123-0217 is now solved. If you still have any queries, then don’t forget to ask them in the comment section. You can also suggest a new topic, and we will try to write a dedicated article on that. Thank you for reading.
