Instagram is widely popular and one of the most used social media platforms to be in touch with our friends and family. While getting alerts is usually reliable, nothing’s more frustrating than seeing that fake message alert when your inbox is empty. If Instagram keeps teasing you with the I have a message when I don’t, then here are the top 6 ways to fix that issue. So, let’s show you how to silence this glitch for good!
6 Ways to Fix Instagram Says I Have a Message When I Don’t
Whether it’s a bug, a sync error, or just an app glitch, you can easily resolve your problem.
Method 1: Check Pending Instagram Message Requests
If you constantly get message alerts, you may be receiving them under you message request folder instead of your main inbox. Here’s how you can check how:
- Open Instagram and tap on the home icon from the bottom left ribbon.
- Tap on the inbox icon.
- Then, select Requests at the top right corner.
Look for any new messages.
Method 2: Filter Unread Messages
Users with professional accounts also filter out their messages and check if they have received any overlooked DM. Here’s how:
- Open Instagram and tap on inbox icon.
- Tap on Filter from the top right corner.
- Now, select Unread or Unanswered.
This way you will be able to view any messages you may have missed that could be causing the alert.
Method 3: Check Messages on Instagram Web
You can also try logging into your account on Instagram Web from your phone or desktop browser if you suspect a temporary glitch on the app.
Method 4: Log Out and Re-login
Logging out of your account and signing in is another fix to try out. Check out how:
- Open Instagram and tap on your profile from the bottom right ribbon.
- Tap on the hamburger icon at the top right corner.
- Swipe down and select Log out.
- Tap on Log out from the confirmation prompt.
- Log in using your credentials.
Now the alert should stop coming up.
Method 5: Remove Linked Facebook Account
If you have your Facebook account linked to Instagram, the messages you get on Facebook may be coming up on other platforms. Therefore, try unsyncing them:
- Open Instagram > profile > hamburger icon.
- Tap on Accounts Centre.
- Swipe down and tap on Accounts.
- Now, select Remove beside the account under Facebook.
Doing so can fix your alert issue.
Method 6: Clear App Cache
Lastly, you can also clear stored app cache to solve software issues on your Android smartphone:
- Open Settings and tap on App Settings.
- Select Apps.
- Swipe down and select Instagram.
- Tap on Storage.
- Now, tap on the Clear cache.
- Select Clear cache from the confirmation prompt.
Now open Instagram and check it is working properly.
Also Read: 3 Ways to Fix Instagram Not Showing Last Active
Now you will no longer have difficulty figuring out the top 6 ways to fix Instagram keeps I have a message when I don’t issue after following this guide. Stay tuned for more helpful tips and tricks, and feel free to share your suggestions in the comments below.
