How to Fix Audio Unavailable on Instagram

Instagram is filled with entertaining videos that often rely on audio to deliver the full experience. But sometimes when scrolling through your feed, you’ll come across posts with no sound at all—just the frustrating words “Audio Unavailable”. If you’re unable to hear videos on Instagram, it likely means there’s a technical glitch. The good news is there are a few easy troubleshooting tips you can try to restore sound. In this post, we’ll outline the common causes behind this issue and walk you through different solutions.

How to Fix Audio Unavailable on Instagram

How to Fix Audio Unavailable on Instagram

Ensure that your device is connected to a stable network, either Wi-Fi or mobile data. If you are experiencing issues with one network, try switching to the other to see if the audio works. Poor network connection can sometimes cause audio unavailability on Instagram.

Method 1: Check Device Volume and Mute Settings

1. Ensure that your device volume is not muted or set too low.

2. Check the physical buttons or settings on your device to adjust the volume.

3. Within the Instagram app, make sure the mute settings are turned off. Look for the speaker icon and ensure it is not crossed out.

Method 2: Restart the Instagram App

Close the Instagram app completely by swiping it away or using the app switcher. Reopen the app and check if the audio is now available.

Method 3: Update the Instagram App

  1. Open your device’s app store (Google Play Store for Android or App Store for iOS).
  2. Search for “Instagram” in the app store’s search bar.
  3. If there is an update available, you will see an “Update” button next to the Instagram app.
  4. Tap on the “Update” button to update the app to the latest version.

If an update is available, you'll see an Update button. Tap it to update Instagram

Updating the app can fix bugs and improve performance, including audio-related issues.

Method 4: Restart Your Device

  1. Turn your device off completely.
  2. Wait for a few seconds, then turn it back on.
  3. Open the Instagram app and check if the audio is working now.

Method 5: Clear Instagram Cache

  1. Go to your device’s “Settings.”
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Find and tap on “Instagram” in the list of installed apps.
  4. Tap on “Storage” or “Storage & Cache.”
  5. Tap on “Clear Cache” to remove temporary files.
  6. Restart your device and check if the audio is now available.

tap on clear cache and clear data option in instagram storage menu android honor play

Method 6: Uninstall and Reinstall the Instagram App

  1. Locate the Instagram app on your device.
  2. Press and hold the app icon until a menu appears.
  3. Tap on the option to uninstall or remove the app.
  4. Confirm the uninstallation.
  5. Go to your device’s app store and search for “Instagram.”
  6. Tap on the “Install” button to reinstall the app.
  7. Open the app and log in to see if the audio is now available.

1. Uninstall or Remove Instagram app

Method 7: Switch to a Professional Account

  1. Open the Instagram app and go to your profile.
  2. Tap on the hamburger menu (three lines) and select ‘Settings‘.
  3. Scroll down to ‘Account‘ and select ‘Switch to Professional Account‘.
  4. Follow the on-screen instructions to complete the process

Select Switch to professional account

Method 8: Use the Save Audio Feature

  1. Find a Reel with the audio you want to use.
  2. Tap on the audio name at the bottom of the Reel.
  3. Select ‘Save Audio’ to use it in your own Reels later

tap on Save Audio.

Method 8: Contact Instagram Support

  1. Go to your profile window and tap on the Hamburger menu.
  2. Tap on Settings and Privacy.
  3. Scroll Down to the Bottom to find Help under More info and Support.
  4. Select Report a problem 
  5. Tap on Report problem without shaking.

Contact Instagram Support

Also Read: Fix Instagram Voice Messages Not Playing

In conclusion, fixing audio issues on Instagram typically involves a series of straightforward troubleshooting steps. From ensuring your device’s volume is adequately adjusted to checking for app updates and even reinstalling Instagram, these methods aim to resolve most audio problems you might encounter. Should these steps not resolve the issue, reaching out to Instagram’s support team for further assistance is a recommended course of action.

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