Home » 6 Ways to Delete a Stuck Print Job in Windows 10

6 Ways to Delete a Stuck Print Job in Windows 10

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Cancel or Delete a Stuck Print Job in Windows 10: Printing job in windows 10 can be really demanding. Printers can turn out to be really frustrating as sometimes the printing queue gets stuck in between and there is no way either to cancel or delete the print job from the queue. To get the printing queue working and start printing your documents again the methods explained below can be really helpful in Windows 10.

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4 Ways to Delete a Stuck Print Job in Windows 10

6 Ways to Delete a Stuck Print Job in Windows 10

Make sure to create a restore point just in case something goes wrong.

Method 1: Manually Clear Print Queue

Command prompt can be used to stop and start the print spooler which can remove the stuck print job. To perform the process following steps should be followed:

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1.Click the Start button or press the Windows key.

2.Type Command Prompt in the Search.

3.Right-click on Command Prompt and select Run as Administrator.

Right-click on Command Prompt and select Run as Administrator

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4.A new window of Command Prompt will open, type net stop spooler and then press Enter on the keyboard.

Type net stop spooler and then press Enter

5.Open File Explorer on your system from the start menu, desktop or toolbar, alternatively you can press Windows key + E.

6.Locate the address bar in the file explorer window, and type C:\Windows\System32\Spool\Printers and press enter on the keyboard.

Navigate to Spool folder then delete all the files & folders inside it

7.A new folder will open, select all the files in that folder by pressing Ctrl and A then pressing the delete key on the keyboard.

Navigate to PRINTERS folder under Windows System 32 folder

8.Close the folder and return to Command Prompt then type net start spooler and press Enter on the keyboard.

Type net start spooler and press Enter

9.This is how you can make the stuck print job to work properly.

Method 2: Cancel the stuck print job using the Command prompt (CMD)

Command prompt can be used to delete the content of the Printers folder which can remove the stuck print job. This is one of the quickest ways to remove the stuck print job. To perform the process following steps should be followed.

1.Press Windows Key + X then select Command Prompt (Admin).

Command Prompt (Admin).

2.Type the following command into cmd and hit Enter:

net stop spooler
del %systemroot%\System32\spool\printers\* /Q /F /S
net start spooler

Commands to Cancel or Delete a Stuck Print Job in Windows 10

3.This will successfully Cancel or Delete a Stuck Print Job in Windows 10.

Method 3: Delete the stuck print job using services.msc

1.Press Windows Key + R to open Run dialog box then type services.msc and hit Enter.

services.msc windows

2.In the services window, right-click on Print Spooler service and select “Stop”. In order to perform this, you have to be logged in as Administrator-mode.

print spooler service stop

3.Open File Explorer on your system from the start menu, desktop or toolbar, you can also press Windows key + E.

4.Locate the address bar in the file explorer window, and type C:\Windows\System32\Spool\Printers and press enter on the keyboard.

Navigate to Spool folder then delete all the files & folders inside it

5.A new folder will open, select all the files in that folder by pressing Ctrl and A then pressing the delete key on the keyboard.

Delete everything under PRINTERS folder | Cancel or Delete a Stuck Print Job in Windows 10

6.Close the folder return to the services window and again select the Print Spooler service, right click on it and select Start.

Right-click on Print Spooler service then select Start

This method will successfully Cancel or Delete a Stuck Print Job in Windows 10, but if you still stuck then follow the next method.

Method 4: Delete the Stuck Print job using Devices & Printers

If clearing the spooler and restarting it again is not working and you are still stuck with your print job then you can identify the document which is stuck and get it clear. Sometimes, a single document creates the whole problem. One document which is not able to be print will block the whole queue. Also, sometimes you might need to cancel all the printing documents and then forward them to printing again. To cancel or restart the printing process of a document you can follow these steps.

1.Press Windows Key to bring up search then type Control an click on Control Panel.

Type control panel in the search

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2.Click on Hardware and Sound then click on Devices and Printers.

Click Devices and Printers under Hardware and Sound

3.In the new window, you can see all the printers which are connected to your computer.

4.Right click on the printer which is stuck and select See what’s printing.

Right-click on your printer and select See what's printing

5.In the new window, a list of all documents which are present in the queue will be present.

6.Select the first document in the list then right-click on it and select Restart from the list.

Remove any unfinished tasks in the Printer Queue | Cancel or Delete a Stuck Print Job in Windows 10

7.If the printer makes noise and starts to work then you are done here.

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8.If the printer is still stuck then again right-click on the document and select Cancel.

9.If the problem still persists then in the printer window click on Printer and select Cancel All Documents.

Click on Printer from the Menu & select cancel all Documents | Cancel or Delete a Stuck Print Job

After this, all documents in the print queue should disappear and you can give a command to the printer again and it should work fine.

Method 5: Remove the stuck print job by updating the Printer’s driver

If clearing the spooler and canceling or restarting the document from the printing queue does not works then you can try to update the printer’s driver to delete a stuck Print job in Windows 10. To update the driver follow these steps.

1.Press Windows key + X then select Device Manager.

Press Windows Key + X then select Device Manager

2.Expand Print queues then select the printer for which you want to update the drivers.

3.Right-click on the selected Printer and select Update driver.

Right-click on the selected Printer and select Update driver

4.Select Search automatically for updated driver software.

search automatically for updated driver software | Cancel or Delete a Stuck Print Job

5.Windows will automatically install the latest drivers available for your printer.

Windows will automatically install the latest drivers available for your printer

Manually Install the Latest Printer Drivers

1.Press Windows Key + R then type “services.msc” and hit enter.

services windows

2.Find Print Spooler service then right click on it and select Stop.

print spooler service stop

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3.Again press Windows Key + R then type printui.exe /s /t2 and hit enter.

4.In the Printer Server Properties window search for the printer which is causing this issue.

5.Next, remove the printer and when asked for confirmation to remove the driver as well, select yes.

Remove printer from print server properties

6.Now again go to services.msc and right-click on Print Spooler and select Start.

Right-click on Print Spooler service and select Start | Cancel or Delete a Stuck Print Job in Windows 10

7.Next, navigate to your printers manufacturer website, download and install the latest printer drivers from the website.

For example, in case you have an HP printer then you need to visit HP Software and Drivers Downloads page. Where you can easily download the latest drivers for your HP printer.

8.If you’re still not able to cancel or remove a stuck print job in Windows 10 then you can use the printer software that came with your printer. Usually, these utilities can detect the printer on the network and fix any issues that are causing the printer to appear offline.

For example, you can use HP Print and Scan Doctor to fix any issues regarding HP Printer.

Method 6: Reinstall your Printer Drivers

1.Press Windows Key + R then type control printers and hit Enter to open Devices and Printers.

Type control printers in Run and hit Enter

2.Right-click on your printer and select “Remove device” from the context menu.

Right-click on your printer and select Remove device

3.When the confirm dialog box appears, click Yes.

On the Are you sure you want to remove this Printer screen select Yes to Confirm

4.After the device is successfully removed, download the latest drivers from your printer manufacturer website.

5.Then reboot your PC and once the system restarts, press Windows Key + R then type control printers and hit Enter.

Note: Make sure your printer is connected to the PC via USB, ethernet or wirelessly.

6.Click on the “Add a printer” button under Device and Printers window.

Click on the Add a printer button

7.Windows will automatically detect the printer, select your printer and click Next.

Windows will automatically detect the printer

8.Set your printer as default and click Finish.

Set your printer as default and click Finish | Cancel or Delete a Stuck Print Job in Windows 10

This is how you can update the driver and after this, you can try to print the documents once again.

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I hope this article was helpful and you can now easily Cancel or Delete a Stuck Print Job in Windows 10, but if you still have any questions regarding this guide then feel free to ask them in the comment’s section.

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