What does USPS DI Not Available for This Package Mean? How to Fix

Decode the meaning of statuses within the postal tracking world!

In the maze of parcel tracking systems, the United States Postal Service (USPS) plays a crucial role in ensuring the timely and secure delivery of packages. However, a few people who are eagerly awaiting a package encountered the status stating DI Not Available for This Package. Did you also notice a similar message leaving you perplexed? Don’t worry! We will tell you the DI not available for this package meaning on USPS, its significance, and how to fix it.

what does USPS DI not available for this package mean

What does USPS DI Not Available for This Package Mean? How to Fix

The meaning of note DI not available for this package on USPS is Delivery Instruction is not available. In other words, it indirectly points to the possibility that a signature might be needed.

Following is the list of items that display delivery instructions not available for this package on USPS:

  • Cannot redirect or hold for pickup if packages are insured for $500 or more
  • International mail items
  • If out for delivery or already delivered
  • Addressed to a military address
  • Shipments with Collect on Delivery service (i.e., payment upon delivery)
  • Address with an active Hold Mail request
  • Item has an active Hold For Pickup
  • Item has an active USPS Package Intercept service
  • Address with Temporary Forwarding service

You cannot fix DI Not Available for This Package status. But there are chances that you might receive this prompt if there are some technical issues like incorrect address/ZIP code or issues in the website. In such a case, to fix the DI Not Available for This Package prompt, double-check information, try accessing DI later, or contact USPS.

If you need to get all the delivery instructions options, sign in using your USPS.com account (not My USPS account). Also, the USPS tracking number must be present on the mail piece/package/receipt.

Since you can’t directly alter the delivery status, you can try these alternate options:

Method 1: Hold for Pickup at Post Office (If Eligible)

You can either hold your mail online or visit the nearby post office in person.

Option 1: Via Online Portal

To apply online, visit the USPS Hold Mail Service page and log in to your USPS.com account to request 30 days in advance of the start date of holding the mail. Also, remember Online USPS Hold Mail requests before 2:00 A.M. Central Time will begin on the same Postal business day. If submitted after 2:00 A.M. Central Time, the hold date starts from the next Postal business day at the earliest.

Option 2: Visit In-Person

Visit the nearest post office and fill out the Authorization to USPS Hold Mail Form (PS Form 8076). Also, you can call the post office or USPS support. If you are unaware of how to find the nearest post office location and contact number, use the Post Office Locator offered by USPS.

For more details, you can visit the USPS FAQs page.

USPS Post Office Locator

Also Read: How to Enable and Use Package Tracking in Gmail App

Method 2: Schedule Redelivery

You can also arrange a redelivery for a missed delivery online or in person on a specific date and time. To reschedule, make a note of your tracking number and remember to reschedule within the next 6 days.

Option 1: Via Online Portal

To apply online, visit the Schedule a Redelivery page, enter your tracking number, and choose your preferred redelivery date. There may be an additional fee of $25 for same-day redelivery requests submitted after 2 AM CST on Monday-Saturday.

Option 2: Make Through Phone

You can also call USPS customer service at 1-800-ASK-USPS (1-800-275-8777) and provide your tracking number to request a redelivery.

Option 3: Visit In-Person

Visit a local nearby post office and fill out the Redelivery Notice form (PS Form 3849) to specify your preferred redelivery date and location.

Here are a few additional tips to remember while applying for redelivery:

  • Cannot apply for redelivery for packages that are still out for delivery
  • Limited for certain types of mail and packages, such as registered mail, perishable items, and hazardous materials
  • Same-day redelivery not available in all regions
  • Need to pay fees depending on the type of service and the chosen date

For more details, visit the USPS FAQs page.

Method 3: Provide Delivery Authorization Note

You can leave a note for the carrier authorizing someone else to receive it at the back of the PS Form 3849 under the Authorization to Leave Mail section.

Also, you can follow the below method (but it is not recommended):

1. Write a clear and concise note on a sticky note with details such as a brief message authorizing someone else, your full name (same as in the package), your address, the authorized person name, and their signature (if possible).

2. Securely attach the note to your mailbox in a visible spot where the carrier can easily see it.

Note: If you don’t have a mailbox, stick it to your front door or a secure location near your delivery point.

Few additional tips to provide the delivery authorization note:

  • The authorized person must provide their signature if required.
  • If you need delivery authorization for an extended period, consider filing a permanent Application for Delivery of Mail Through Agent (PS Form 1583) at your local post office.
  • Ensure the authorized person is trustworthy and responsible for handling your mail.
  • Remove the DAN once it’s no longer needed to avoid unauthorized access to your mail.

Also Read: How Long Does Chewy Take to Ship?

How to Avoid DI Not Available for This Package in the Future

In the future, be sure to follow some of the below tips:

  • Choose a delivery address where someone is always available
  • Install a package lock box to securely receive packages without being at home
  • Authorize USPS to leave packages without a signature, if allowed
  • Try using alternative carriers with different delivery policies

Why am I Getting USPS DI Not Available for this Package?

If you are receiving USPS delivery instructions (DI) not available for this package message, the meaning and reasons behind this status have been mentioned in the previous heading.

How to Sign For a Package Online on USPS

With USPS Electronic Signature Online (USPS eSOL), you can provide an electronic signature to receive specific mail like Priority Mail Express, Signature Confirmation, and items insured for over $500. This means the mail carrier can deliver your package without needing your actual written signature.

Note: The USPS eSOL offering is only available to Informed Delivery (ID) customers. However, if you’re using Informed Delivery for business purposes, you can’t use eSOL.

1. Log in to your USPS.com account and go to the Preferences section.

Note: You can also sign up for Informed Delivery on the USPS website and enroll in USPS eSOL.

2. Click on the USPS ELECTRONIC SIGNATURE ONLINE under Account Management.

3. Agree to the terms and conditions and click on Manage My Signature.

4. Sign electronically using your computer mouse, laptop touchpad, or by tapping on the screen of your tablet or smartphone.

For more details, visit the USPS FAQs page.

How to Set up USPS Delivery Instructions

There are totally 5 available delivery instruction options on USPS as given: Leave it at the original delivery address, Leave With a Neighbor, Send to Different Domestic Address, Hold At a Post Office, or Upgrade Service Type to PME or PM/Add Extra Services. Follow the below steps to set up USPS delivery instructions:

1. Go to the USPS official website, enter your tracking number, and hit Enter.

Note: Ensure that you are logged in to your USPS.com account.

enter your tracking number, and hit Enter

2. Click on Available Actions > Delivery Instructions.

3. Agree to the Terms and Conditions and click on Continue.

4. Enter the package’s original address and click on Continue.

5. Once the address has been authorized and has been accepted for Delivery Instructions, select the DI option and click on Continue.

6. Follow the on-screen instructions according to the option you have chosen in the previous step.

Also Read: Can I Use the Same Shipping Label Twice?

We hope this article was helpful and you got insights on the DI not available for this package meaning on USPS. If you have any queries or suggestions, leave them in the comment section below.

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