Spotify is a widely used app for streaming music on both smartphones and desktops. While it’s nice to listen to uninterrupted music, problems like Spotify crashing on Windows 10 or 11 can be frustrating. If you are currently facing this problem, keep reading this guide to discover straightforward solutions for troubleshooting.
Fix Spotify Crashing on Windows 10 or 11
When the Spotify app crashes on a Windows system, it disrupts users’ ability to enjoy their favorite music or podcasts. Luckily, solving this issue is straightforward. Keep reading to understand why this happens and learn how to resolve it.
Quick Answer
To avoid frequent Spotify crashes, it is advised to install the app from the official source such as MS Store. If the issue still remains, try Windows Store Apps Troubleshooter using these steps:
1. Open System Settings and click on Troubleshoot.
2. Now, click on Other troubleshooters.
3. Then, click on the Run button beside Windows Store Apps.
Why Spotify Keeps Crashing on Windows?
Multiple reasons can trigger the app to crash on your system, some of them are listed below:
- Spotify Server Issues
- Network Connectivity Problems
- Hardware Problems
- Corrupt or Outdated Software
- App Functioning Interrupted by System Software
- Corrupt App Files
Method 1: Basic Troubleshooting Methods
Try out these basic troubleshooting solutions first to get Spotify crashing on Windows 10 or 11 fixed.
1A. Wait for Server Uptime
If Spotify isn’t working, it could be due to their servers having problems. You can go to a site like Downdetector to see if there’s an issue and wait for the servers to be fixed before using the app again.
1B. Restart Windows Computer
To address Spotify crashing on Windows 10, another option is to restart your computer to clear temporary cache files.
1C. Check the Internet Connection
An unstable internet connection could be contributing to this problem. To resolve it, try switching to a different internet connection or disconnecting and reconnecting to your Wi-Fi. To check the stability of your connection, you can do a Speedtest.
Also Read: 6 Quick Fixes for Spotify App Crashing on Android
Method 2: Update Spotify & Windows
If your device is outdated, it can lead to Spotify crashing on Windows 10 or 11 during startup. Thus, update both the app and operating system as follows:
1. Open Microsoft Store, then click on Library.
2. Now, click on Update all.
3. Next, locate Spotify from the list under the Apps section and click on Open to check if the issue has been fixed.
Sometimes, the current app version might not be compatible with your device’s OS version. You can refer to our guide on How to Download and Install Windows 10 Latest Update.
Method 3: Run Windows Store Apps Troubleshooter
Another attempt in fixing Spotify keeps crashing on Windows 11 is by running Windows Store Apps Troubleshooter. Doing so will help the system recognize any bugs or glitches and fix them immediately, providing you with a seamlessly working Spotify app. So, to run this troubleshooter, follow these steps:
1. In Settings, click on System from the left panel then select Troubleshoot.
2. Now, click on Other troubleshooters.
3. Then, click on the Run button beside Windows Store Apps.
Once done, open the Spotify app and check if it is running without any issues.
Method 4: Terminate Spotify
Employing the Terminate option can potentially resolve this issue. Similar to force stopping on a mobile device, there’s a Force Quit option on Windows that forcibly stops an app. To try it out, follow these steps:
1. In the Apps & features section of Windows Settings, open Advanced options for Spotify.
2. Now, click on the Terminate button to end Spotify and relate processes.
Also Read: 9 Solutions to Fix Spotify App Crashing on iPhone
Method 5: Clear Spotify Cache
Clearing Spotify cache is another way to get its recurring crashing fixed. Doing so can help you get rid of corrupt app data that might be preventing the app from working fine. To do so, you can check our dedicated guide on How to Clear Spotify Cache in Windows 10.
Method 6: Free Up Windows Storage
Another solution is to check your device’s storage. Not enough space can mess up apps, like Spotify. Therefore, you must delete extra files, especially from the C-drive, to fix Spotify crashes on Windows 10. See our guide Quickly Clear All Cache in Windows 10 to get more space.
Method 7: Turn Off Battery Optimization
If battery optimization is enabled for the Spotify app, it might lead to increased energy consumption by Spotify. Therefore, try turning it off to fix Spotify crashing on Windows 10.
1. Open Apps & feature in Windows Settings.
2. Now, locate Spotify and click on the three dots to open Advanced options.
3. Next, click on the Background apps permissions toggle bar and select Always.
Method 8: Repair Spotify Music
Another option to try out is to repair the app. Doing so will help you get rid of any corrupt app files or data. To repair Spotify and prevent it from crashing during startup on Windows 10 and 11, follow these steps:
1. Open Windows Settings by by pressing Windows I key.
2. Click on Apps and select Apps & features.
3. Search for Spotify and click on three dots to open Advanced options.
4. Now, click on the Repair button.
It will take a while, so, wait for the process to complete and then check if the app now working fine.
Also Read: How to Stop Spotify from Starting Automatically on Android
Method 9: Change Acceleration Settings
Acceleration settings of the Spotify app often lead to issues for various users. If these settings are enabled on your device, they might also affect your computer. To troubleshoot, consider disabling them using the following steps:
1. Open the Spotify app, click on your profile icon, and select Settings.
2. Now, turn off Compatibility settings by disabling the toggle.
Method 10: Reinstall Spotify
Uninstalling Spotify means you will need to log in again and your downloaded files will be deleted. Also, this process can be time-consuming, so we suggest considering this method as a last resort to fix Spotify crashes on startup on Windows 10.
1. In Apps & features, locate Spotify and click on three dots.
2. Now, select Uninstall.
3. Click on Uninstall again to confirm.
4. Once done, restart your PC and open Microsoft Store.
5. Now, search for Spotify in it and click on the Install button.
If the app still keeps crashing, contact Spotify Support. If you are facing issue of multiple apps crashing or not responding often, get hardware of your desktop/laptop checked.
We hope that after reading this article, you can now fix Spotify crashing on Windows 10. If you still have any other question, don’t forget to ask them in the comments section. Thanks for reading!
