As an iOS user, you are aware of how incredibly useful FaceTime is for communicating with your friends and family through audio or video calls. However, you might have also noticed that sometimes the call ends automatically after a certain period, even if you didn’t hang up. This issue has been persistent for every user. If you’re confused about why FaceTime calls fail overnight, we’ve covered a guide that will explain the causes and provide potential solutions. Keep reading to learn more.
Why Do FaceTime Calls Fail Overnight?
Video call sessions are a breeze on iOS until you have to deal with unexpected call drops. FaceTime is designed to support indefinite call duration and does not have a feature to automatically hang up after a certain time. However, the following could be the reasons behind the call-related issues faced by this built-in conversation app:
- Drained battery
- FaceTime server outage
- Internet disruption
- Outdated FaceTime software
- Software malfunctions
- Incorrect Date & Time settings
How Do I Stop FaceTime from Failing at Night?
There are a few solutions that you can try if you experience issues with FaceTime calls on your iPhone, iPad, or Mac. Have a look at them one by one below:
Method 1: Basic Troubleshooting Methods
Before you begin with advanced troubleshooting, let us first try out some easy fixes in the order mentioned below.
Method 1A. Wait for FaceTime Server Outage
Checking the FaceTime server is the first thing you should do in case of issues with the calling system on the platform. At times, due to technical issues or outages, calls get disrupted. So, visit the official Apple System Status site and make sure all services are operational.
Method 1B. Troubleshoot Internet Issues
FaceTime calls may also fail overnight due to issues with your cellular or Wi-Fi network. You can switch to your Wi-Fi if you are on cellular data and vice versa. If that still does not help, refer to our guide on How Do I Fix Slow Internet on My iPhone.
Method 1C. Restart Device
Sometimes a minor glitch can also cause issues with the FaceTime calling service. In such cases, you can easily fix the problem by restarting your device and attempting to make the call again. To know more about it, refer to our guide on How to Restart iPhone X.
Method 2: Sign Back In FaceTime
Sometimes FaceTime just automatically hangs up after a certain time. In such cases, sign out of the calling platform and then sign back in. This might fix the issue.
1. Open the Settings app and tap on FaceTime.
2. Now, tap on your Apple ID.
3. Select Sign Out.
4. Once you have signed out, tap on Use your Apple ID for FaceTime.
5. Then, select Sign In and enter your Apple ID credentials.
Method 3: Turn FaceTime Off and On
Next, you can also try turning your FaceTime app off and then on to get calls back on track. This method will help you re-enable the app and fix other minor errors as well. Follow the steps:
1. In iPhone Settings, open FaceTime.
2. Toggle off the switch for FaceTime.
3. After a few seconds, toggle it on.
Method 4: Update FaceTime
An outdated app is vulnerable to bug attacks or incompatibility with the device software. Therefore, make sure to update the FaceTime app.
1. Launch the App Store on your iPhone and search FaceTime.
2. Check if an update is available for FaceTime, if yes, tap on the UPDATE button.
Method 5: Update iOS
Keeping your device’s software up to date is just as crucial as updating the app. This will ensure that the app is compatible with the latest version of iOS.
1. In Settings, tap on General.
2. Tap on Software Update.
3. Then, tap Install Now if an update is available.
Method 6: Set Date & Time to Automatic
If you are experiencing issues with FaceTime calls failing overnight, setting the date and time of your iPhone to automatic can help resolve the problem. Although this feature is typically pre-set, you can verify that it is set to the correct time zone or automatic by following these steps:
1. In Settings, tap on General, followed by Date & Time.
2. Toggle on the switch for Set Automatically.
Also Read: How Many Times Does FaceTime Ring?
Method 7: Reset Network Settings
Finally, if nothing else seems to work out, you can try resetting the network settings of the iPhone. Follow the steps mentioned below:
Note: Resetting network settings will delete all your Internet and Bluetooth data.
1. Go to iPhone Settings to open the General tab.
2. Then, scroll till the end and tap on Transfer or Reset iPhone.
3. Tap Reset and select Reset Network Settings.
Recommended: What is the Longest FaceTime Call?
While FaceTime is an excellent tool for staying connected with loved ones, it can occasionally cause issues such as call drops. We hope our guide on why do FaceTime calls fail overnight has provided you with the answers. If you have queries or suggestions for us, do let us know in the comments box.