10 Ways to Fix Android Phone Not Receiving Calls

Do you feel happy when you get a call from your loved ones? We know that it is one of the best feelings. Some of us surely get excited when our brother, father, or mom calls us. But what if one day your phone not receiving calls Samsung issue occurs? Do not worry; we know how to troubleshoot it. So, if you want to learn how to fix Android phone not receiving calls, you are on the right page. In this guide, we will be discussing why is my phone not allowing me to make calls Android and the methods to resolve the issue. So, without further ado, let us get started!

10 Ways to Fix Android Phone Not Receiving Calls

10 Ways to Fix Android Phone Not Receiving Calls

Before we begin with the methods to fix Android phone not receiving calls, let us discuss in brief why is my phone not allowing me to make calls Android. So, please keep reading to learn more about it.

Note: Since Android smartphones do not have the same Settings options, they vary from manufacturer to manufacturer. Hence, ensure the correct settings before changing any on your device. These steps were performed on Samsung Galaxy S21 5G.

Why is My Phone Not Allowing Me to Make Calls Android?

The answer to why is my phone not allowing me to make calls are:

  • Network is not available in your location
  • Low or zero balance
  • Not paid post-paid SIM amount
  • Flight mode is turned on on your device
  • Your device is in DND mode
  • Conflict with Wi-Fi calling feature
  • Temporary glitches related to the network
  • SIM card is not placed correctly
  • Call Screen feature is enabled on your smartphone
  • Outdated firmware
  • Issues with network settings

How to Fix Android Phone Not Receiving Calls?

Now, you know the answer to why is my phone not allowing me to make calls Android. So let us begin with troubleshooting. But before we start with the advanced method, here are some basic methods you can try.

Method 1: Basic Troubleshooting Methods

Give a try to simple yet effective methods mentioned below:

  • Ensure that you are in an area where a strong cellular network connection can be received. You can go to the terrace or some open space.
  • If you don’t have sufficient call balance in your phone, you may face the issue. So, check the balance and payment-related info by logging into your network provider’s website. After that, check the account details. In case the balance is zero or low, get a recharge done. For those who use post-paid SIM, then pay the outstanding amount to resume the services.

Let us begin with some advanced methods.

Method 2: Restart Android Phone

Restarting your device can fix the temporary glitches that are causing phone not to receive calls on Samsung. So use the following steps to fix Android phone not receiving calls:

1. First, press and hold the Power button on the side of your phone.

2. Tap on Restart.

restart on samsung galaxy

Method 3: Disable Flight Mode

When flight or airplane mode is enabled on your device, your phone will not connect to cellular networks. And because of this Android phone call not received issue may occur on your device. So if you have turned on airplane mode on your gadget, here are the steps that you can follow to disable the flight mode:

1. Open the Settings app on your smartphone.

settings option on samsung.

2. Now, tap on Connections.

connections on s21 | fix Android phone not receiving calls

3. Turn off the toggle for the Flight mode option.

flight mode s21

Also Read: Top 10 Solutions to Fix WiFi Calling Not Working on Android

Method 4: Turn Off Do Not Disturb Mode

When DND is enabled on your device, you will not get any popups or other interruptions on the phone screen. Instead, you will get a notification in the status bar. To learn how to disable DND on your gadget, read the following steps:

1. Open Settings.

settings icon samsung galaxy

2. Now, tap on Notifications.

notifications s21 | fix Android phone not receiving calls

3. Tap on Do not disturb.

do not disturb s21

4. Finally, turn off the toggle for the Do not disturb option.

toogle off dnd s21

Method 5: Re-Enable SIM Network

You can fix temporary glitches related to the network by turning off and off SIM. For this, you do not need to remove the SIM card. Follow the upcoming steps in your Android Settings section.

1. From the app drawer, open the Settings app.

settings icon samsung galaxy

2. Tap on Connections.

connections on s21 | fix Android phone not receiving calls

3. Next, tap on SIM manager.

sim manager s21 | fix Android phone not receiving calls

4. Turn off the toggle for the target SIM on which you cannot receive phone calls.

toggle off SIM S21

5. Finally, turn on the toggle for the target SIM again.

If this method has not resolved the issue, we suggest trying the following method.

Also Read: Top 10 Ways to Fix Android Screen Goes Black During Calls

Method 6: Re-Insert SIM Card

You should take out and reinsert the SIM card on your phone to fix the phone not receiving calls Samsung issue.

1. Power Off the Android phone.

2. Remove the SIM card from your phone.

3. Clean the SIM slot of any dirt or debris.

4. Now, insert the SIM Card.

5. Power On your phone to see if the issue persists or not.

Method 7: Update Android OS

You can update OS on your device as it can fix the bug that is the reason for the phone not receiving calls Samsung. So, perform the following steps:

1. First, launch Settings.

2. Now, swipe down and tap on Software update.

software update under settings | fix Android phone not receiving calls

3. Next, tap on Download and install.

download and install on S21 | fix Android phone not receiving calls

4. Here, tap on Download and wait until the update gets completed.

download option on S21

Also Read: 17 Best WiFi Calling App for Android

Method 8: Disable Wi-Fi Calling

Another possible method that can fix Android phone not receiving calls is disabling Wi-Fi calling. We recommend this method as Wi-Fi calling can create conflict with your device ability to receive calls. So if your smartphone has Wi-Fi calling feature, we recommend you disable it. You can use the steps given below:

1. Launch the Settings app and tap on the Connections option.

2. Then, turn off the toggle for the Wi-Fi Calling option.

wifi calling option

Method 9: Disable Call Screen Feature

Note: Google Pixel and other Android devices have this feature. So, if you have one of these models, you can try this method.

1. Launch the Phone app.

2. After that, tap on the three-dotted icon > Settings option.

3. Now, tap on Spam and Call Screen.

4. Tap on Call Screen.

Tap on Call Screen | fix Android phone not receiving calls

5. Finally, turn off the Call Screen feature.

Also Read: What Happens When Someone Calls You on Airplane Mode?

Method 10: Reset Network Settings

When you reset network settings on your smartphone, all the stored internet and networking-related data on the device will get removed. As a result, information related to VPN, Bluetooth, cellular, and others can get deleted. This is the reason why we have placed this method at the end. So, perform it only when all the ways to troubleshoot the phone not receiving calls Samsung have failed. We have provided the steps for the same below:

1. Open Settings and tap on General management.

general management on S21 5G

2. Swipe down and tap on Reset.

Reset on s21 5G

3. Here, tap on the Reset network settings.

Reset network settings on s21 5g | fix Android phone not receiving calls

4. Finally, tap on the Reset settings.

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We hope you learned how to fix Android phone not receiving calls. Feel free to reach out to us with your queries and suggestions via the comments section below. Also, let us know what you want to learn about next.

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