Star Citizen is a highly anticipated, ambitious space simulation game that has been in development for many years. But, like many online games, you may face technical issues with this game also. One of the most common issues is Star Citizen error code 19004. This is an error that occurs while you try to sign in to the game. Today’s guide will teach you about what is Star Citizen error code 19004 and provide effective solutions to fix it.
Star Citizen Error Code 19004: Causes and Effective Fixes to Get Back into the Game
Are you facing Star Citizen Error Code 19004 and wondering what it means? This is a frustrating error that hampers your progress in the game. If you are seeking solutions then read this article till the end to fix this Star Citizen account login error code.
Try checking the Star Citizen server status. If the servers are down, then wait for them to come online. Also, you can reinstall the game on your PC by following these steps:
1. Launch Apps and features window.
2. Search for Star Citizen game and click on Uninstall.
3. Reboot the PC after uninstalling the game.
4. Sign in to Star Citizen official site and download the game again.
What is Star Citizen Error Code 19004?
The Star Citizen 19004 error code is a common error that occurs when the game is unable to connect to the game servers or when there is an issue with your internet connection. This error code usually appears when the game client is unable to establish a connection with the server, resulting in the player being unable to log in to the game.
Causes of Star Citizen Error Code 19004
The Star Citizen 19004 error code typically occurs when there is an issue with the game client’s connection to the server. Some common causes of this error include:
- Weak or unstable internet connection
- Corrupt or incomplete game files
- Firewall or antivirus software
- Server maintenance or outages
- Incorrect network settings
- Outdated drivers or faulty network or graphics card drivers
- Outdated OS
Check your internet connection: One of the most common causes of this error is a poor or unstable internet connection. Check to make sure that your internet connection is stable and strong enough to support online gaming.
Method 1: Basic Troubleshooting Steps
Here are some basic methods to fix Star Citizen error code 19004:
1A. Restart Game
Restarting the game, oftentimes, fix almost all bugs and this might also include your issue with Star Citizen. Simply exit the game and reopen the game.
1B. Wait for Server Up Time
Now that you are aware of the causes of this error code 19004, it can also be a possibility that this error is not your fault at all. Server outages on Activision’s end can stop you from having a fun time, which is why you should visit Robert Space Industries Current Status page and check for server downtime and wait for server uptime.
1C. Troubleshoot Internet Connection
As you might have known already, having a secure internet connection is the key to smooth gameplay. If you have a weak internet connection, it is possible to get the error code 19004. Check your data connection or WiFi speed but if the speed is weak, you can read our guide on Slow Internet Connection? 10 Ways to Speed up your Internet!
1D. Ensure PC meets Game System Requirements
Before we start with fixing the error code, we must learn what are the reasons for this error to occur. You must ensure that your PC meets the system requirements of Stare Citizen.
- OS: Windows 8.1 / Windows 10
- CPU: Quad Core CPU – Intel: Sandy Bridge or later, AMD: Bulldozer or later
- Storage: 83 GB
- GPU: DirectX 11.1 compatible Graphics Card with 3 GB VRAM
- Memory: 16 GB
- SSD is strongly recommended
1E. Update Windows
As you already know, it is essential to update your Windows regularly to ensure that your PC functions smoothly. It also provides that the updated apps on your laptop are compatible with your Windows version. You can follow our guide on how to download and install Windows 10 latest update to update the Windows OS if you do not know how to do it.
Method 2: Run as Administrator
Oftentimes, the game may not have the necessary permissions to run correctly. Simply, right-click on the Star Citizen Launcher and select Run as administrator to give it the necessary permissions. Not granting necessary authorities to Star Citizen can also result in the Star Citizen error code 19004. Therefore, give the game all admin settings and fix the said error code with the help of the following steps:
1. Right-click on the Star Citizen icon on your desktop screen and select Properties from the menu.
2. Now, open the Compatibility tab
3. Click on the box beside Run this program as an administrator. Next, click on Apply and then OK to save the changes.
Also Read: Fix Star Citizen Error Code 19003
Method 3: Verify Integrity of Game Files
The error code 19004 may also be caused by corrupted game files. Follow the given steps to verify the integrity of files. A corrupt game or incorrect installation of the game files can also be a reason behind the error code 19004. This is why you need to verify the integrity of your game files with the help of our guide on How to Verify Integrity of Game Files on Steam.
Method 4: Disable Antivirus Temporarily (If Applicable)
It is not uncommon if your firewall or antivirus software blocks the game client from accessing the internet. Although this is frustrating, you can try temporarily disabling them to see if it fixes Star Citizen error code 19004. To learn more about this method, you can read our guide on How to Disable Antivirus Temporarily on Windows 10.
Method 5: Use VPN Server
If the above methods didn’t work out for you, then you might as well try using VPN. Your ISP may be blocking the game’s connection, so you can try using a virtual private network or VPN to bypass this issue. Make sure to choose a VPN server location that is close to the game’s server location for the best performance.
For this, you can choose VPN services by following our guide on best free VPN for Windows PC which will allow you to continue playing the game without any issues.
Also Read: Fix Star Citizen Crashing in Windows 10
Method 6: Disable IPv6
The next method is disabling IPv6. Many players have reported that disabling IPv6 can help fix the error code. To do this, all you have to do is follow the steps.
1. Press the Windows key, type Control Panel and click on Open.
2. Set View by > Large icons, then select Network and Sharing Center
3. Then, click on Change adapter settings
4. Right-click on your network connection, and select Properties.
5. Uncheck the Internet Protocol Version 6 (TCP/IPv6) checkbox. Finally, click OK.
Update your network drivers: Outdated or faulty network drivers can cause connection issues. Make sure to update your network drivers to the latest version to ensure that your connection is stable.
Method 7: Flush DNS Cache
Your PC DNS cache keeps the DNS records so that you can access them later. As a result, no more DNS requests are required to enhance the network performance. These DNS caches are kept on your computer and by Internet service providers and flushing this DNS cache helps to resolve the glitches associated with the network. Don’t know how to do it? You can always refer to our guide on how to flush the DNS cache in Windows 10 to fix Star Citizen error code 19004.
Method 8: Change DNS Server
Changing Domain Name System (DNS) addresses can make the network connection reliable, secure and fast. But before you perform it on your PC, it is suggested that you create a system restore point. You can read out our guide to change the DNS server and fix Star Citizen error code 19004.
Also Read: Fix Star Citizen Error 10002 in Windows 10
Method 9: Reinstall Network Adapter Driver
The network adapter driver facilitates communication between your laptop and network connections. It is highly recommended updating it regularly to any avoid conflicts. But sometimes, even after updating it, the problem continues then you can reinstall the network adapter driver simply by reading our guide on How to Uninstall and Reinstall Network Adapter Driver.
Method 10: Reinstall Star Citizen
An outdated version of Star Citizen can also lead to conflicts in operating it properly. Therefore, if you seem to encounter error code 19004, try reinstalling the game to its latest build as it will be the latest version and might fix the issue.
1. Open the Settings app on your PC by pressing the Windows + I keys together.
2. Now, click on the Apps setting.
3. Next, navigate and click on Star Citizen game and select Uninstall.
4. Click on the Uninstall pop-up to confirm the process.
5. Now, restart your PC.
6. Go to Star Citizen official website and enter your login credentials.
7. Finally, download and install the game again.
Method 11: Contact Support Team
We would be happy if any of the above mentioned methods worked for you but if you continue to experience the Star Citizen 19004 error code despite trying these solutions, you may need to contact the game’s customer support team for further assistance.
These are some ways to try and fix Star Citizen error code 19004 and we hope that any of the mentioned methods worked out for you. If you have any more doubt, feel free to ask your queries and do not forget to add your suggestions in the comment section below. Have a fun gaming session!