There are only a handful of games that let you explore space and uncover new worlds; Star Citizen being one of them. However, when a glitch or an error code like 15007 prevents you from playing, the entire experience becomes frustrating. If you’re seeking solutions for fixing Star Citizen Error Code 15007, read below.
Table of Contents
How to Fix Star Citizen Error Code 15007
Star Citizen error code 15007 arises from login problems, with the error message indicating Account data update failed. Synchronizing account data with the game network either failed or time out. To resolve this issue, we have offered several troubleshooting solutions below. Let’s give them a try!
What Causes Star Citizen Error Code 15007?
Several factors could lead players to encounter this error code. Here are a few of them:
- Network Problems
- RSI Service Issue
- Outdated Launcher
- VPN Interference
- Incorrect Windows Host File
Having identified the causes, let’s try out the solutions provided below:
Method 1: Basic Troubleshooting Methods
These are some basic troubleshooting steps; we suggest trying them before moving on to more advanced solutions.
1A. Resolve Network Issues
A slow or unreliable network can cause issues for internet-dependent programs like Star Citizen. You can resolve this by switching to a different service provider or boosting your network speed. If you cannot change the service provider, then read this article to know how you can increase the internet speed in Windows 11.
1B. Wait for Server Uptime
If the servers are experiencing downtime or heavy traffic, it could lead to error 15007. Given that Star Citizen is still in development, such issues are expected from the technical side. To confirm server status, you can check the official Robert Space Industries page. If there are technical issues, please wait for them to be resolved.
Method 2: Update Launcher
Since the game is in ongoing development, it’s crucial to regularly check for updates and ensure you have the latest launcher version. The development team frequently introduces changes, and these new features might clash with the older launcher, causing issues. Therefore, to fix Star Citizen error code 15007, you can check for the update from the official page.
Method 3: Update Graphics Drivers
For smooth game performance, a graphic card is essential. If your graphic card is outdated, it can lead to complications with the game. To update this crucial PC component, read our guide on How to Update Graphics Drivers in Windows 11 and get the Star Citizen error code 15007 fixed.
Also Read: Can You Get Star Citizen on Xbox One?
Method 4: Update Windows
An outdated device can also cause issues due to bugs. Your operating system might also be conflicting with the new game. Hence, to get this error code resolved, update your PC by following the steps in our guide on How to Download and Install Windows 11 Updates.
Method 5: Disable VPN or Proxy
Enabling a VPN or proxy can also lead to Star Citizen error code 15007. In such cases, disabling the VPN service is necessary as it changes your IP address and location, potentially causing interference with the game. To turn off the VPN, you can refer to our guide on How to Disable VPN and Proxy on Windows 10.
Method 6: Correct Windows Host File
Although this is rare, it is still possible that the host file has incorrect RSI server data. You can simply just correct it by removing the entries. Here are the steps that can help you fix Star Citizen error code 15007 and get back to gaming:
1. Search for Notepad in the search bar and then click Open.
2. Copy the code mentioned below in the notepad.
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 126.96.36.199 rhino.acme.com # source server # 188.8.131.52 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
3. Save the file as hosts and close the Notepad.
4. Now, search for %WinDir%\System32\Drivers\Etc in your system and select the File folder icon.
5. Right-click on the Host file and rename the file as Hosts.old.
6. Move the previously created host file to the %WinDir%\System32\Drivers\Etc folder.
Note: You might get a prompt to enter the administrator password, enter the relevant input, and then select continue.
Also Read: Fix Star Citizen Crashing in Windows 10
Method 7: Reinstall Launcher
You can also attempt to resolve the Star Citizen error code 15007 by uninstalling the launcher and then reinstalling it. This process will remove all previous files, potentially eliminating any corrupt files causing the error.
1. Open your PC settings by pressing Windows + I.
2. Then, click on Apps.
3. Click on Star Citizen from the list and choose Uninstall.
4. Confirm by clicking Uninstall on the pop-up.
5. Restart your PC.
6. Visit Star Citizen official website and log in.
You can now download and install the game once more.
Method 8: Contact Support
If none of the methods are effective, you can reach out to the support center either via the official Twitter account of Star Citizen or you can also visit their official support page and submit a request.
We trust this article has addressed your query about resolving Star Citizen error code 15007. If you have any more questions, please feel free to ask in the comments section below. Thanks for reading.