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Fix Premiere Pro Media Pending then Crashes Error

Resolve crashing errors for a seamless editing experience.

Adobe Premiere Pro is a highly acclaimed video editing software utilized by professionals and amateurs alike. However, despite its cutting-edge features and versatility, many users have encountered the disheartening predicament of media pending and then crashing. Are you worried due to its hindrance to productivity and workflow? Don’t worry! In this article, we will delve into the root causes behind this issue and provide practical solutions to fix it. So, keep reading!

Fix Premiere Pro Media Pending then Crashes Error

How to Fix Premiere Pro Media Pending then Crashes Error

The media pending error in Adobe Premiere Pro can cause program crashes due to software struggles with loading or processing media files. It can result from compatibility issues, corrupted files, insufficient storage, or performance limitations. Proactive measures can minimize disruptions and allow video editors to work smoothly.

Quick Answer

Follow the below steps to fix this Premiere Pro error:

1. Go to Export settings.

2. Under Format menu, choose QuickTime or None.

3. Select Photo and JPEG from the dropdown under Video Codec.

4. Export the file again.

Why is Premier Media Pending?

The media pending error in Adobe Premiere Pro can arise for a variety of reasons. Here are some reasons why media may be pending in Adobe Premiere Pro:

  • Compatibility issues with media files
  • Corrupt or damaged media files
  • Insufficient storage space on the system or hard drive
  • System performance limitations, such as insufficient RAM or processing power
  • Issues with the software, such as outdated or incompatible versions
  • Incorrect import settings, such as mismatched resolution or codec
  • Incomplete or interrupted media file transfers or downloads
  • Use of unsupported or outdated media formats
  • Conflicts with third-party plugins or extensions
  • Running other resource-intensive applications simultaneously with Premiere Pro

Here are a few methods to fix premiere pro media pending error:

Method 1: Restart Premiere Pro

Restarting Premiere Pro can potentially resolve the media pending and then crashes error if it is caused by a temporary issue, such as a software glitch or insufficient system resources. It clears any temporary data that may be causing the error and allows Premiere Pro to start fresh. Read out our guide on How to End task. After that, reopen the program.

Double-click the Adobe Premiere Pro application and launch it

Method 2: Clear Media Cache

Cache files are temporary files that Premiere Pro uses to store frequently accessed data, and over time, these files can become corrupted, causing program errors or crashes. Clearing the cache files can help to resolve the issue by forcing Premiere Pro to create new cache files that are free of errors. Read out our guide on How to clear the cache. Once you have cleared cache files, close Adobe Premiere Pro and then reopen the program.

Check the box want to remove and click on Remove files button

Also Read: What are Adobe Premiere Pro System Requirements?

Method 3: Update Graphics Card Driver

Updating the graphics card driver can potentially resolve the media pending and then crashes error in Adobe Premiere Pro if the issue is related to outdated or incompatible graphics card drivers. Graphics card drivers play a crucial role in video editing applications like Premiere Pro, and outdated or incompatible drivers can cause compatibility issues, which can lead to program crashes or media pending errors. In such cases, it is necessary to identify the root cause of the error and take appropriate measures to address it. You can use our guide on 4 Ways to Update Graphics Drivers in Windows 10 to help you perform this task.

Update Graphics Card Driver. Fix Premiere Pro Media Pending then Crashes Error

Method 4: Change Codec Format

Some codecs may not be fully supported by Premiere Pro, which can cause errors when attempting to import or edit these files. In such cases, converting the media files to a compatible codec format may help to resolve the issue. However, it is important to note that changing the codec format may affect the quality of the media files, so it is recommended to make a backup of the original files before converting them. Additionally, changing the codec format alone may not always resolve the error, as other underlying factors can also contribute to the issue. In such cases, it is necessary to identify the root cause of the error and take appropriate measures to address it.

1. Open the Export settings window within Adobe Premiere Pro.

export settings adobe premiere pro. Fix Premiere Pro Media Pending then Crashes Error

2. Choose QuickTime or None from the format menu by clicking the menu button.

3. Select Photo and JPEG from the dropdown under Video Codec.

4. Try to export again, to see the changes.

Also Read: How Do I Fix Accelerated Renderer Error

Method 5: Clear Storage Space

Insufficient storage space can cause the media pending error as Premiere Pro requires a certain amount of free space to process and work with media files. When the storage space is low, the software may struggle to load or process the media files. You can free up hard disk space on your Windows 10 computer in various ways. To learn more about these methods, you can refer to our guide on 10 ways to free up hard disk space on Windows 10.

Ensure Enough Storage Space

Method 6: Close Other Programs

When too many programs are running simultaneously, they can take up a significant amount of system resources, which can cause Premiere Pro to slow down or even crash. By closing other programs, you free up more resources for Premiere Pro to use, which can help it run more smoothly. You can follow our guide on how to end tasks in Windows 10 to learn how to do this.

Close Other Programs

Also Read: Fix Premiere Pro Error Code 3 in Windows 10

Method 7: Update Adobe Premier Pro

Updating Adobe Premiere Pro to the latest version can potentially resolve the media pending and then crashes error, especially if the error is caused by software bugs or compatibility issues. The latest version of Premiere Pro usually contains bug fixes, performance improvements, and new features that can enhance the stability and functionality of the software. The following steps can be easily followed to update Adobe Premiere Pro:

1. Open Adobe Premiere Pro on your computer.

2. Go to the Help menu and select Updates.

got to help and click updates

3. If there is an update available, click on the Update button to start the installation process.

4. Once the update is installed, restart Adobe Premiere Pro.

Also Read: Fix Premiere Pro There Was an Error Decompressing Audio or Video

Method 8: Reset Premiere Pro Preferences

Resetting Premiere Pro preferences can help resolve the media pending and then crashes error. This is because the preferences can sometimes become corrupt or misconfigured, causing issues with the program’s functionality. To reset Premiere Pro preferences, you can follow these steps:

1. Close Premiere Pro if it is open.

exit adobe premiere pro

2. Hold down the Alt key (Windows) or Option key (Mac) and launch Premiere Pro.

3. When the splash screen appears, release the Alt/Option key.

4. A dialog box will appear asking if you want to reset the preferences. Click Yes. Premiere Pro will launch with the default preferences.

Method 9: Reinstall Adobe Premiere Pro

Uninstalling and reinstalling Premiere Pro can potentially resolve media pending and crash errors if they were caused by corrupted program files or incomplete installations. Before uninstalling, it is important to back up any important project files and settings.

1. Press the Windows key, search for Control Panel, and open it.

Open Control Panel

2. Change the View by settings to Category and select the Uninstall a program option under the Programs section.

click on uninstall a program option under Programs. Fix Premiere Pro Media Pending then Crashes Error

3. Find Adobe Premiere Pro in the list of installed programs, right-click on it, and choose the Uninstall option.

locate the Adobe Premiere Pro and right click on it and select Uninstall

4. Follow the prompts on your screen to finish uninstalling the program and then restart the PC.

5. After that, go to the official Adobe Premiere Pro website, download the software, and install it on your system.

Adobe Premiere Pro website


So, we hope you have understood how to fix Premiere Pro media pending then crashes issue with the detailed steps to your aid. You can let us know any queries or suggestions about any other topic you want us to make an article on. Drop them in the comments section below for us to know.

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