Fix Genshin Impact Error Code 9114

Genshin Impact game is famous among anime fans and gamers who play RPGs (Role Playing Games). In this game, we see anime-inspired visuals, a storyline, and much more. But some gamers are facing an issue. The issue appears with failed to download resource files or network error please try again message. If you are looking to fix Genshin Impact error code 9114 on PC issue this is the perfect guide for you.

Fix Genshin Impact Error Code 9114

How to Fix Genshin Impact Error Code 9114

In this guide, we will look at some of the most common reasons for this issue and what error 9114 looks like. We will also discuss all the possible methods to resolve the error. 

What is Genshin Impact Error Code 9114?

Error code 9114 is an error message that appears when gamers or players try to launch Genshin Impact or access certain features in the game. This error can prevent players from accessing the game or its features and this can be frustrating to deal with.

Quick Answer

Try disabling your anti-virus and VPN services and use the following steps to allow the Genshin Impact through Windows Firewall:

1. Open Firewall & network protection from the Windows Search.

2. Click on Allow an app through firewall.

3. Select private and public checkboxes for Genshin Impact.

4. Click on Change settings.

5. Finally, click OK.

Reasons for Genshin Impact Error Code 9114 Issue

There could be several causes of this error. Here are some most common causes we have listed below.

  • Your internet connection may be too slow to download the resources.
  • Computer loading issues can also cause this issue.
  • Conflicting background processes can also cause this error.
  • If game servers are not available you will receive this error.
  • Some firewall or antivirus software may be blocking the game server.
  • A VPN may also cause this error with the game.
  • A problem with your DNS settings.
  • Other underlying issues with Genshin Impact game can cause this error.

How to Fix Genshin Impact Error 9114 on PC

Now let’s see some methods to fix Genshin Impact error 9114 PC issue. We’ll start with obvious methods because sometimes we all make mistakes by mistake!

Method 1: Basic Troubleshooting Methods

Now that we know what is Genshin Impact error code 9114, let’s see some of the basic troubleshooting methods to resolve this issue.

1A. Troubleshoot Internet Issues

Some users’ internet connection may not work due to several reasons like weather, or fault from the internet provider and they may end up with failed to download resource files or network error. If you are receiving a slow network connection in your area, you can try moving to a location where the signal strength is better. If nothing works you can check our guide on Troubleshoot Internet Connection Problems in Windows 10 to fix your internet connection. If your internet connection is completely fine and still you’re getting this error, let’s move on to the next method to solve error code 9114 with Genshin Impact.

Run the troubleshooter for Network adapters

1B. Restart PC

Restarting the computer is another simple but effective method in most cases. Sometimes, your PC may not work fine or there may be booting issues. You can fix most of these issues by restarting your computer.

1. Press Alt + F4 keys together to open Shut Down Windows window.

2. Now, from the drop-down options select Restart option and click on OK.

restart windows 10

If you are still wondering what error 9114 looks like and how to fix it, try the next method.

1C. Close Unnecessary Programs

Sometimes, there may be some programs that are running background and taking up too much memory and CPU. This can cause performance issues as well as connectivity issues with your programs. If this is the case with your computer, you can try closing all the background tasks. You can check out the How to End Task in Windows 10 guide to safely close unnecessary background programs.

right click on it and choose End Task to end it

Method 2: Wait For Server Uptime

Sometimes, the issue can be caused by server troubles with the Genshin Impact game. You can check if the game servers are undergoing maintenance and causing the error. If game servers are not available, you will not be able to fix Genshin Impact error 9114 PC issue on your own and have to wait for the server uptime. Meanwhile, you can check server status online by following updates on official social media pages like Twitter, Discord, Reddit, etc. You can also go to Downdetector, a server tracking website to see the game server status. If this doesn’t resolve failed to download resource files or network error issue, try the next method.

Genshin Impact server status

Also Read: What are the Genshin Impact PC Requirements?

Method 3: Disable Third-Party Antivirus

If you are using a third-party antivirus on your computer, you may receive this issue when your antivirus flags a game file as a possible threat to your computer. To fix Genshin Impact error 9114 PC issue, you can try disabling your antivirus. You can check out the How to Disable Antivirus Temporarily on Windows 10 guide to find steps for disabling the third-party antivirus program.

turn off anti virus. Fix Genshin Impact Error Code 9114

Method 4: Disable VPN and Proxy Server

Sometimes, VPN and Proxy settings may cause connectivity issues with certain apps or games. To fix this issue with the Genshin Impact game, you can try to disable the VPN and Proxy on your computer.

Option I: Disable VPN

You can follow these simple steps to disable VPN on your computer.

1. Open VPN from Windows Search Menu.

Open the vpn settings

2. Here, turn toggles off for the following.

  • Allow VPN over metered networks
  • Allow VPN while roaming

turn off Allow VPN over metered networks and Allow VPN while roaming

Option II: Disable Proxy

You can follow these simple steps to disable the Proxy on your computer.

1. In the Windows Search bar type Change proxy settings and press the Enter key.

open Change proxy settings. Fix Genshin Impact Error Code 9114

2. Here, toggle off the following options.

  • Automatically detect settings
  • Use setup script
  • Use a proxy server

Automatically detect settings Use setup script Use a proxy server

Also Read: How to set up a VPN on Windows 10

Method 5: Change DNS Settings

Improper DNS settings are a common reason for this issue with the Genshin Impact game. Changing DNS settings to public networks like Google DNS or OpenDNS can improve connection stability. You can check out our guide on How to Switch to OpenDNS or Google DNS on Windows to safely change the DNS settings on your computer.

Custom DNS server setting

Method 6: Allow App Through Windows Firewall

We know what is Genshin Impact error code 9114, however, sometimes we may not realize how this error occurs. Often, the issue can be caused by Windows Firewall when it mistakenly flags the game as a threat to your computer. You can disable the Windows Firewall on your computer to fix the issue. Also, you can try allowing the game through Windows Firewall.

Read our guide on Allow or Block Apps through the Windows Firewall and implement the same for Genshin Impact.

click on Allow an app through firewall. Fix Genshin Impact Error Code 9114

If you are still wondering what error 9114 looks like, and what to do to fix the issue, try the next method.

Also Read: Fix Windows Firewall problems in Windows 10

Method 7: Reinstall Genshin Impact

If none of the previously mentioned methods work, you can try reinstalling the game on your computer.

1. Press Windows + I keys simultaneously to open Settings and go to Apps.

Select Apps. Fix Genshin Impact Error Code 9114

2. Here, locate and select Genshin Impact and click Uninstall.

locate and select Ginshin Impact and click Uninstall

3. Again, click Uninstall to confirm the step.

click Uninstall to confirm the step

4. Go to the official website of Genshin Impact and click the PC Download the game again.

Go to the official website of Genshin Impact and download the game again

Method 8: Contact Game Support

If nothing works, and you cannot figure out a solution for this error, you can try to reach out to the Genshin Impact team to resolve the issue. you can take a screenshot when the error code appears, and then write an email to genshin_cs@hoyoverse.com explaining the issue and attach the screenshot with the email and wait for a response.

Note: Press Windows + Print Screen keys simultaneously on your keyboard to take a screenshot.

Frequently Asked Questions (FAQs)

Q1. What are some common reasons for error code 9114 in Genshin Impact?

Ans. There can be several common reasons for this error like poor internet connection, corrupted or missing game files, and server issues. Sometimes it can be caused by your computer’s firewall or antivirus software.

Q2. What are the basic solutions for fixing error code 9114 in Genshin Impact?

Ans. The basic solutions for fixing the error code 9114 include restarting your game or computer, checking your internet connection, and disabling your firewall or antivirus software.

Q3. What are the advanced solutions for fixing error code 9114 issue in Genshin Impact game?

Ans. If the basic solutions don’t work, there are some several advanced solutions for fixing the error code 9114 issue in Genshin Impact game. These include disabling your VPN, resetting your TCP/IP, and uninstalling and reinstalling the game.

Q4. Can error code 9114 be prevented?

Ans. There are several things you can do to prevent error code 9114 from occurring, including regularly updating your game and windows software, ensuring that your internet connection is stable, and avoiding using VPNs or proxies while playing the game.

Recommended:

Genshin Impact is a popular role-playing game that offers players a vast open world to explore. However, sometimes players may face some errors, such as the error code 9114, which can be frustrating. This error message indicates that there was a failure to download resource files due to a network error. If you’re experiencing this issue on your PC, there are a few steps you can take to fix it, such as checking your internet connection, changing DNS settings, or reinstalling the game. We hope this guide was helpful to you and you were able to fix Genshin Impact error code 9114 issue. Let us know which method worked for you. If you have any suggestions or queries for us, please let us know in the comment section.

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