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Fix Disney Plus Error Code 142 on Windows

Disney Plus is great for streaming new movies, classics, originals, and entertaining series. You can find anything from Marvel and Star Wars to Nat Geo, Hulu, Pixar, and so on. It is a great app to stay on the top of hot releases and never miss anything out. Nonetheless, netizens report Disney error code 142 on Windows. If you are one of these, then continue reading to know more about what is error code 142 on Disney Plus.

Fix Disney Plus Error Code 142 on Windows

How to Fix Disney Plus Error Code 142 on Windows

Streaming content on apps like Disney Plus lets you watch an extensive amount of content with just a few taps. You can watch anything anywhere with no interruptions whatsoever. But things can get messy if you keep encountering errors. Therefore, in this article, we have come up with numerous troubleshooting methods that can help you resolve error code 142 on Disney Plus.

Quick Answer

To fix Disney Plus Error Code 142 on Windows, follow these steps:

1. Check Disney Plus server is running or not.

2. Turn Off VPN server.

3. Make sure internet connection is stable.

4. Try contacting Disney Plus support.

What is Error Code 142 on Disney Plus?

Before moving on to how to fix Disney error code 142, let us first understand what is error code 142 on Disney Plus. This specific error code can be a result of slow or unstable internet connection as well as temporary server downtime issues. Users can face it on any device they are currently using.

Also Read: 7 Ways to Fix Disney Plus Error Code 401

Now that you understand the causes of the said error, let us now get started with the troubleshooting methods. Below we have mentioned numerous effective methods which you can use to eradicate error code 142 on Disney Plus. So let us begin with them.

Method 1: Troubleshoot Internet Connection

As mentioned earlier, it can be caused due to slow internet connection. Accordingly, the first thing you need to do is troubleshoot the internet connection. You can try restarting the router and modem by following our guide on How to Troubleshoot Network Connectivity Problems on Windows 10.


Method 2: Wait for Server Uptime

The next thing you need to ensure is that Disney Plus is not facing any sort of server downtime issues. For this, you can browse the official Downdetector website and search Disney Plus in the search bar. This will display all the issues being faced by the app in the last 24 hours as well as at this moment. If the website states that something is wrong, wait for a few hours and try again.

Disney Plus downdetector page. Fix Disney Plus Error Code 142

Also Read: How to Change Language on Disney Plus Roku TV

Method 3: Restart Device

If the above method was not fruitful, then the next thing you can try is restarting your device to fix Disney Plus error code 142 on Windows. Doing so will shut down your Windows PC temporarily and turn it on again with enhanced performance in some cases. This is because it clears up RAM and cache.

1. Press the Windows key and click on the Power icon.

click on the power icon

2. Next, choose Restart.

choose Restart. Fix Disney Plus Error Code 142

Method 4: Relogin to Disney Plus

The next thing you can try is relogin to Disney Plus to resolve Disney Plus error code 142 on Windows. For this, what you need to do is:

1. Click on the character icon at the top left corner.

Click on the character icon. Fix Disney Plus Error Code 142

2. Next, click on the cog icon to open Disney Plus Settings.

3. Finally, choose Log Out.

choose Log Out

4. Next, click on LOG IN.

click on LOG IN. Fix Disney Plus Error Code 142

5. Enter your Email and click on CONTINUE.

6. Now enter Password and click on LOG IN.

Method 5: Disable VPN

There is no doubt that VPNs are often the root cause of a slow internet connection. In this case, various factors such as the VPN you are using and how far you are from the server play a huge part in the overall internet speed. Fortunately, you can turn it off by simply following the steps mentioned in our guide on How to Disable VPN and Proxy on Windows 10 and fix this error.

click on Disconnect button to disconnect vpn

Also Read: How to Update Disney Plus Account

Method 6: Reinstall Disney Plus App

To solve Disney Plus error code 142 on Windows, try reinstalling the app by following the steps below;

1. Hit the Windows + I keys simultaneously to open Settings.

2. Click on Apps .

apps setting

3. Select the Disney+ app and click on Uninstall.

select Uninstall option. Fix Disney Plus Error Code 142

4. Restart the PC after uninstalling the app.

5. Then, install the Disney+ app again from Microsoft Store.

Disney plus microsoft store page

Also Read: Fix Disney Plus Error Code 83

Method 7: Contact Disney Plus Customer Support

If nothing helped you in troubleshooting the said error, the last thing you can try is to contact Disney Plus Help Centre. Here you will get expert answers to numerous queries. Apart from this, you can also get in touch with the Help Centre via chat and call.

disney plus customer support


We hope this article helped you with Disney error code 142. Please share your valuable feedback and reviews in the comments below. Also, let us know what you would like to read next.

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