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Fix Computer Not Recognizing iPhone

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As an iOS user, you must be aware that you can’t download songs or videos on iPhones and iPads, without paying to do so. You need iTunes to transfer your favorite songs or videos to your iPhone and then, play these for free. Often, you connect your iOS device to a PC but, the computer not recognizing iPhone issue occurs. This can be caused either by a hardware defect or a software incompatibility. In this article, we have explained a few simple methods to fix iPhone not showing in my computer issue.

Fix Computer Not Recognizing iPhone

How to Fix iPhone Not Showing in My Computer Problem

Method 1: Perform Basic Checks

Let’s check why this error might occur and rectify hardware issues before moving onto software fixes.

  • Examine Lightning cable – to check for damage. If it is damaged, try connecting your iPhone to your computer with a new/different one.
  • Examine USB port – If the Lightning cable is in sound condition, link your iPhone to another USB port. Check to see if it’s recognized now.
  • Disconnect, then Reconnect – Try to connect your iPhone to your computer after disconnecting it.
  • Restart the devices – If the problem persists, restart your iPhone and reboot your computer to solve minor issues. Then, reconnect your iPhone.
  • Unlock your iOS device – Before you attach your iPhone/iPad to your PC, make sure it is unlocked.
  • Trust this Computer – When you pair your iPhone to any computer for the first time, you need to tap Trust this computer when prompted.

Trust This Computer iPhone. computer not recognizing iPhone

Method 2: Update iTunes App and Windows OS

This problem is most likely triggered by an out-of-date iTunes or Windows operating system. To resolve this problem, upgrade iTunes to the most recent version and then, run a Windows update.

  • If your desktop is currently operating on Windows 10, iTunes will automatically upgrade itself whenever a new version is available.
  • If you have Windows 7 or Windows 8, or Windows 8.1 computer, update iTunes and Windows by following the steps listed below.

1. Download and install iTunes for your Windows PC. Then, launch the iTunes app.

2. Click Check for Updates from the Help menu, as illustrated below.

Check for updates in iTunes

3. After upgrading iTunes to the newest edition, go to Settings > Update & Security, as shown.

Updates & Security. computer not recognizing iPhone

4. Search for available updates by clicking on Check for updates, as depicted.

In the next window, click on Check for updates

5. If any updates are available, install them and restart your PC.

Then, connect your iPhone to your Windows computer to verify if iPhone not showing in my computer issue is resolved.

Also Read: Fix Windows 10 Not Recognizing iPhone

Method 3: Update Apple iPhone Driver

It is possible that your computer is utilizing an obsolete device driver. Hence, to fix the computer not recognizing iPhone issue, try updating the Apple iPhone driver as:

1. Navigate to the Home Screen on your iPhone.

2. Connect your iPhone to your Windows PC.

3. Exit iTunes, if it pops up.

4. Launch Device Manager by searching for it in the Windows search box.

Launch Device Manager. iPhone not showing in my computer

5. Here, double click on Portable Devices to expand it.

6. Click Update driver i.e. the first option from the menu that appears when you right-click on Apple iPhone.

Update Apple drivers. iPhone not showing in my computer

7. Choose Search automatically for updated driver software and then, follow the on-screen instructions.

Choose Search manually for new driver apps. iPhone not showing in my computer

8. Launch iTunes and link your iPhone to the computer.

If this doesn’t help solve the computer not recognizing iPhone issue, we will reinstall the drivers in the next method.

Method 4: Reinstall Apple Mobile Driver (For iTunes installed from App Store)

When your computer does not recognize/remember your iPhone, you should try reinstalling the Apple Mobile Device USB driver. If you installed iTunes from Apple official website, you could install the Apple Mobile Device USB driver again by following the steps listed below:

1. Navigate to the Home Screen on your iPhone.

2. Connect your iPhone to your Windows PC.

3. Exit iTunes if it is pops-up.

4. Launch the Run dialogue box by pressing Windows + R keys at the same time.

5. Type the given navigation path and click OK, as shown.

%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers

Press the Windows + R keys and open the Run command.

6. Right click on usbaapl64.inf or usbaapl.inf file in the pop-up window and click Install, as depicted below.

Install usbaapl64.inf or usbaapl.inf file from Drivers

7. Disconnect your iPhone from your computer and restart your computer.

8. Finally, Connect the iPhone and launch iTunes.

Also Read: Fix The file iTunes Library.itl cannot be read

Method 5: Reinstall Apple Mobile Driver (For iTunes installed from Microsoft Store)

Alternately, you can reinstall drivers to fix computer not recognizing iPhone errors on Windows 10 PC, as follows:

1. Type, search and open Device Manager, as instructed in Method 3.

2. Double-click on Portable Devices to expand it.

3. Right-click on the iOS device and click Uninstall device, as shown below.

Update Apple drivers. computer not recognizing iPhone

4. Reboot the system. Now, reconnect your iPhone and allow Windows to install Apple drivers automatically.

5. If you face difficulties, then use Steps 3-5 of Method 2 to update Windows and consequently, install & update iPhone drivers on your Windows 10 laptop/desktop.

Method 6: Restart Apple Mobile Device Service

If the Apple Mobile Device Service is not installed on your computer, your iPhone will not connect to it. So, ensure that the said service is installed. If your iPhone continues to be unrecognized by your computer, restart Apple Mobile Device Service. If your computer runs on the operating system Windows 7/8/8.1, follow the given steps to restart Apple Mobile Device Service:

1. Close iTunes and unplug your iPhone from the computer.

2. To open the Run dialogue box, press the Windows + R keys simultaneously from your keyboard.

3. Here, type services.msc and hit Enter.

Run window type Services.msc and press Enter. iPhone not showing in my computer

4. Right-click on Apple Mobile Device Service and select Properties.

5. Choose Automatic as the Startup type.

Ensure Apple Services are Running. computer not recognizing iPhone

6. Click Stop to terminate the operation.

7. Once the operation has been halted, click Start to restart it. Then, click on the OK button.

8. Reboot your Windows computer. Link your iPhone to your device using iTunes.

Also Read: Fix Android Phone Not Recognized On Windows 10

How do I avoid iPhone not showing in my computer?

When connecting your iPhone to the Windows system for the first time, you can utilize the AutoPlay feature and easily avoid the computer not recognizing iPhone issue. Here are the steps to do the same:

1. Connect your iPhone with your Windows 10 computer.

2. Launch Control Panel by searching for it, as shown.

Launch Control Panel using Windows search option

3. Select View by > Small icons. Then, click on Autoplay.

4. Check the box next to the Use Autoplay on both media and devices option. Click Save. Refer highlighted section of the given pic.

Select Use AutoPlay for all media and devices and click Save. computer not recognizing iPhone

5. Locate the iPhone device and click on Ask me every time from the given menu.

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We hope that this guide was helpful and you were able to fix computer not recognizing iPhone issue using the given easy-to-understand methods. Let us know which method worked for you best. If you have any queries/comments regarding this article, then feel free to drop them in the comments section. For ore iPhone problem fixes, check out our other articles in the iOS category.

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Pete Mitchell

Pete is a Senior staff writer at TechCult. Pete loves all things technology and is also an avid DIYer at heart. He has a decade of experience writing how-tos, features, and technology guides on the internet.

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