Streaming movies and series is fun, but encountering errors is definitely not. If you’re facing the Amazon Prime error 7017, you might be wondering what it actually is and, more importantly, how to fix it. In this article, you’ll learn the meaning of this error, its causes, and how to resolve it. So, let’s dive in!
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How to Fix Amazon Prime Error 7017
Error 7017, also known as Video is taking longer than expected, is an error code that can occur while streaming content on Amazon Prime Video using web browser. This error typically indicates a delay in loading or playing the selected video content. To get this issue fixed, read our guide till the end for complete list of solutions.
Quick Answer
To enjoy uninterrupted Amazon video streaming, disable all your browser extensions:
1. Open Chrome and click on the extension icon (puzzle icon).
2. Click on Manage extensions.
3. Now, turn off all the extensions.
What are the Causes of Amazon Prime Error 7017?
Amazon Prime Error 7017, Video is taking longer than expected can stem from various causes, leading to interrupted streaming experiences. These include:
- Connectivity Issues
- Server Problems
- Outdated Browser
- VPN or Proxy
- Network Firewall
- Corrupt Data
- Browser Extensions
We’ll start with some preliminary troubleshooting fixes, and then continue with other methods. It’s possible that the basic method could solve the issue, so don’t skip any method.
Method 1: Preliminary Troubleshooting Fixes
Before attempting any advanced fixes, let’s ensure we’ve tried preliminary methods. It’s because sometimes a very simple fix can solve the issue.
- Check Internet Connection: Verify a stable and reliable internet connection for seamless streaming.
- Restart Browser: Refresh the browser, or restart it to address temporary glitches.
- Check Amazon’s Servers: Confirm the status of Amazon’s servers to rule out server-related issues. Simply visit a down detector site, such as Down Detector, and check if the servers are working fine. If not, you can wait for the developers to resolve the issues.
- Try a Different Web Browser: At times, the issue might be specific to the browser you’re currently using. By switching to a different browser, you can eliminate any browser-related glitches and potentially enjoy uninterrupted streaming.
Method 2: Clear Cache and Cookies
Clearing accumulated cache and cookies can help prevent any interference with streaming. Here’s how to Amazon Prime Error 7017 by clearing them:
Note: In this tutorial, we’re using the Chrome browser, so the steps might slightly differ if you’re using a different browser.
1. Open Chrome and click on the three dots at the top right corner.
2. Click on More tools and then click on Clear browsing data.
3. Check the boxes next to what you want to delete.
4. Click on Clear data.
Also Read: How to Fix Amazon Prime Video Error Code 7031
Method 3: Update Browser
Keeping things up to date is essential. Therefore, make sure the browser you are using is updated to fix Amazon Prime Error 7017.
1. Open Chrome and click on the three dots at the top right corner.
2. Click on Settings.
3. At the left sidebar, scroll down and click on About Chrome.
4. Chrome will automatically check for the update. If it’s available, a button Update Google Chrome will appear. Click on this button to update your Chrome browser.
Once updated, relaunch your Chrome browser and check again if the problem is fixed.
Method 4: Disable VPN or Proxy
Virtual Private Networks (VPNs) and proxies can sometimes mess with streaming. If you’re using any VPN or proxy services, turn them off temporarily to see if that solves the problem. To do so, read our guide on How to Disable VPN and Proxy on Windows 10.
Also Read: How to Sign Up for Amazon Prime Student Membership
Method 5: Disable All Browser Extensions
Sometimes browser extensions can be a bit mischievous, and they might be causing the error. So, it’s time to give them a timeout to Amazon Prime Error 7017. Here’s how to do it:
1. Open Chrome and at the top-right corner, left of the download icon, you’ll see an extension icon (puzzle icon). Click on it.
2. Click on Manage extensions.
3. Now, turn off all the extensions.
4. Go to the Amazon Prime video website again, refresh it, and check if the issue is resolved.
Method 6: Contact Support
If none of the above methods work, you can try contacting Amazon Prime Video support for assistance.
We hope this article has assisted you in learning how to resolve Amazon Prime error 7017. Feel free to share with us and others which method proved effective for you. If, however, you’re still encountering any issues related to this error, please don’t hesitate to utilize the comments section below.
