Fix AirPods Connected But No Sound Issue

Airpods Connected But No Sound

AirPods have become pretty standard for all iPhone users. Despite their comparatively higher cost, iOS quickly adapted to the change from wired to wireless earphones. Its excellent quality, smooth audio experience, and ergonomic design undoubtedly contributed a lot to this transition. Although AirPods is one of the best wireless earphones available in the market, just like any other electronic device, they do tend to malfunction at times such as AirPods connected but no sound problem. So, without causing any further delays, let’s fix AirPods Pro connected but no sound issue.

Airpods Connected But No Sound

Fix AirPods or AirPods Pro Connected But No Sound Issue

Here are the reasons why my AirPods are connected but no sound emitting issue:

  • Low Battery – Insufficient battery charging of AirPods may be the reason behind it.
  • Bluetooth Connectivity issues – There is a chance that there’s no sound due to Bluetooth connectivity. Hence, reconnecting the AirPods should help.
  • Improper Configurations on the connected device – could also lead to such problems.
  • If all else fails, Reset your AirPods or AirPods Pro to resolve any & all problems associated with it.

Method 1: Charge the AirPods

We often do not realize that we have been using our AirPods for quite some time now. Despite the long-lasting battery life, there will arise a point when your AirPods run out of juice. This is one of the most straightforward explanations of the AirPods Pro connected but no sound issue.

  • If you are using them with an iPhone or iPad, then simply put them back in the case and reopen the lid. You will now be able to see a card pop-up on the screen displaying the battery percentage of both the air pods and the charging case.
  • The other alternative is to use the Battery widget to check the battery percentage of the AirPods.
  • If you are using a MAC, then you can click on the Bluetooth icon and hover your mouse pointer over the AirPods. It will show the battery percentage for each AirPod and the case separately. 

Note: Remember that the battery percentage of the case will only be visible when at least one AirPod is inside the case. 

Re-connecting your AirPods. Fix AirPods or AirPods Pro Connected But No Sound Issue

If you find out that the batteries are low (below 10%) then go ahead and charge them first. Make sure that the case is also charged. Now try again and see if the issue is resolved or not.

Also Read: Fix AirPods Not Charging Issue

Method 2: Re-connect Your AirPods

Before moving on to more complex solutions, try disconnecting and re-connecting your AirPods  as follows:

1. On your iOS device, tap on Settings > Bluetooth.

2. Tap on the AirPods, which are connected. e.g. AirPods Pro.

Disconnect Bluetooth Devices. Fix AirPods Only Playing in One Ear

3. Now, select Forget this device option and tap on confirm. Your AirPods will now be disconnected from your device.

Select Forget This Device under your AirPods. Fix AirPods or AirPods Pro Connected But No Sound Issue

4. Take both the AirPods and put them into the Wireless case. Bring the case close to your device so that it gets recognized.

5. An animation will appear on your screen. Tap Connect to reconnect the AirPods with the device.

If the AirPods do not work even after reconnection, try other solutions mentioned in this list.

Method 3: Remove All Other Bluetooth Devices

Bluetooth Devices | Fix AirPods or AirPods Pro Connected But No Sound Issue

Sometimes, the AirPods connected but no sound issue is caused by connection conflicts from other Bluetooth devices.  For example, your phone might be connected to an Amazon Echo or Google Home speaker, and thus, you are getting no audio output on your AirPods.

  • Make sure to turn off other Bluetooth devices and disconnect/remove these devices from Bluetooth settings on your phone.
  • Also, you need to be within 10 meters of your phone, or else your AirPods will not work.
  • In some cases, other devices like Microwave, cordless phones, Wi-Fi, wireless cameras, etc., end up using a frequency that is very close to the one that the AirPods are using. This might also cause conflicts and lead to AirPods malfunctioning.

Also Read: Fix AirPods Only Playing in One Ear

Method 4: Clean the AirPods

This might seem redundant, but you will be surprised how many times the audio output is blocked by physical obstructions like dirt and dust.

  • Only use a soft microfiber cloth to clean the spaces between the wireless case and AirPods.
  • Do not use a hard brush. For the narrow spaces, one can use a fine brush to remove the dirt.
  • Never let any liquid come in contact with your earbuds as well as the wireless case.
  • Make sure to clean the tail of the earbuds with a soft Q tip.
  • Also, make sure that the interior portion of the charging case is clean so as to avoid charging issues.

Method 5: Adjust Audio Balance

AirPods allow you to control the audio outputs in each AirPod individually. With the help of a slider, you can choose to make the left AirPod sound louder than the right one or vice versa. However, if the audio balance isn’t actually balanced wherein the slider should be in the middle, it could lead to AirPods connected but no sound issue.

Option 1: For iOS Devices

1. Go to Settings and select General.

iphone settings general

2. Tap on the option titled Accessibility.

3. Here, you will see a toggle bar with L and R These stand for your left ear and right ear.

4. Make sure the slider is in the Center so that the audio plays equally in both the earbuds.

Disable Mono audio | Fix AirPods or AirPods Pro Connected But No Sound Issue

5. Check the Mono Audio option and toggle it Off, if enabled.

Option 2: For MacOS Devices

1. Connect your AirPods to your MacBook and place at least one AirPod inside your ear.

2. Click on the Bluetooth option. Hover your mouse pointer over the arrowhead beside the AirPod Device Name.

3. Next, click on the Sound Preferences option.

4. Here, select the Output tab and click on your AirPods.

go to Input tab in Sound System Preferences on MacBook. Fix AirPods or AirPods Pro Connected But No Sound Issue

5. Now adjust the Audio Balance Slider to make sure that it is exactly in the middle as depicted above.

Also Read: Fix One AirPod Louder Than The Other

Method 6: Turn off Automatic Ear Detection

One of the cool features of AirPods is that it can detect when you insert them in your ears. However, this feature does not work properly at times, and as a result, even when your AirPods are connected and placed in your ears, you do not get any sound. A lot of iPhone users have discovered a simple fix for this viz disabling the automatic ear detection feature.

1. Tap on the Settings menu and select Bluetooth.

2. In front of the AirPods, tap on (info) i icon.

iphone Disconnect Bluetooth Devices. How to fix AirPods Disconnecting from iPhone issue?

3. Lastly, turn the toggle off for Automatic Ear Detection, as illustrated below.

iphone automatic ear detection. Fix AirPods or AirPods Pro Connected But No Sound Issue

Method 7: Update to the Latest Version

A newer version of any software program or operating system helps do away with device errors and corrupt firmware. If you are using an older version of operating system on your device, you might encounter AirPods or AirPods Pro connected but no sound error.

Note: Make sure to not interrupt the installation process.

Simply, disconnect your AirPods from your device and then follow the given steps.

Option 1: Update iOS

1. Go to Settings > General as shown.

Settings then general iphone

2. Tap on Software Update.

3A. In case updates are available, tap on Install.

3B. Or else, iOS is up to date message will be displayed.

Update iPhone

4. Once the new software has been downloaded and installed, connect your AirPods again.

Note: AirPods software will automatically get updated after reconnection.

Option 2: Update macOS

1. Open the Apple menu and select System Preferences as shown.

Click on the Apple menu and select System Preferences. Fix AirPods or AirPods Pro Connected But No Sound Issue

2. Then, click on Software Update.

Click on Software Update. only one AirPod working

3. Finally, if any update is available, click on Update Now button, as depicted below.

Click on Update Now. Fix AirPods or AirPods Pro Connected But No Sound Issue

4. Reconnect AirPods and enjoy listening to music.

Method 8: Reset AirPods and Pair Again

If none of the above methods work, try clearing the slate to start from square one. You need to remove your AirPods from the list of paired devices, reset your AirPods, and then try pairing them again. Read our detailed guide on How to Reset your AirPods and AirPods Pro to do so.

Method 9: Contact Apple Support

If you are still not able to hear any sound from your AirPods, then unfortunately either your iPhone/Mac or the AirPods are not working properly. In order to pinpoint which device is at fault,

  • connect your AirPods to some other phone or computer. If it works properly, then the problem lies with your phone. You can consider resetting your phone to factory settings in this case.
  • connect other bluetooth devices to the phone. If they work well, then AirPods might be damaged.

It is better to contact Apple Support or visit Apple Care. Based on the degree of damage, you might be eligible for servicing or a replacement of the product.


With that, we come to the end of this article. We hope that you could fix AirPods or AirPods Pro connected but no sound issue. Let us know which topic you want us to explore next.

Posted by

Pete Mitchell

Pete is a Senior staff writer at TechCult. Pete loves all things technology and is also an avid DIYer at heart. He has a decade of experience writing how-tos, features, and technology guides on the internet.

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