Can I Get a Refund for a Steam Game?

If you are dissatisfied with your Steam game purchase, let's discover the reimbursement options and applicable refund policy.

Sometimes, you may buy a Steam game without checking if your system meets the requirements, which can result in the game not working properly on your computer. You might think about returning the game, but the uncertainty regarding the refund process could hold you back. This article will inform you about the possibility of obtaining a refund for a Steam game and the time limit for doing so.

Can I Get a Refund for a Steam Game?

Can I Get a Refund for a Steam Game?

Steam offers certain refunds to players, giving customer protection and satisfaction the topmost priority. It helps the gaming community to trust and engage with this platform more. Let’s overview the Steam refund policy for specific games and other reasons why you may ask Steam for a refund.

Can You Refund a Game and Buy It on Sale Steam?

Yes, you can request a refund for the game and buy it on sale on Steam. A game will only be refunded as long as it meets certain criteria, such as:

  • Being within the refund window
  • Having been played for less than two hours

If your refund request is approved, you will receive a refund to your original payment method. Once you receive the refund, you can then purchase the game again at its discounted price during a sale.

Note: The sale price may not be the same as the price you paid for the game originally, so you may need to pay a different amount when you repurchase the game. And requesting too many refunds on Steam may result in your account being flagged, so it is best to only request refunds when necessary.

Steam website

Also Read: Are Walgreens Photos Refundable?

Will Steam Refund My Game?

Yes, Steam will refund your game after requesting it for a refund for any reason, like:

  • Your PC does not meet the hardware requirements.
  • The game isn’t working well on your PC.
  • You bought the game by mistake.
  • You played the game for an hour and did not like it.

Whatever the reason, you can request a refund for your Steam game. And the support team will refund it until the request is made within the required return period and the title is played for less than two hours. Only when your request satisfies these conditions, will you get a refund for your game.

Will Steam Refund If Game Goes on Sale?

No. If you have purchased a game and a few days after the game goes on sale, Steam will not refund the extra money you have paid for the game compared to the sale price. However, if the game that you have purchased goes on sale within fourteen days of your game purchase and you have not played the game for more than two hours, you can submit a refund request for the game. After that, you can purchase the same game with a current sale price or the discounted price after the refund is processed.

Can I Get a Refund for a Steam Game?

Yes. To get a refund for a Steam game, your refund request must satisfy some conditions that make you eligible for a refund.

  • Condition One: A refund request must be made within 14 days of the purchase date.
  • Condition Two: The game must have been played for less than two hours.

Once you are eligible for a refund, you can log into your Steam account and submit a refund request. As your refund request gets approved, you will receive the refund on its original payment method of purchase.

Note: Not all games or DLC may be eligible for a refund, and there are some restrictions and conditions that apply.

Also Read: Can You Get Banned for Sharing Steam Accounts?

Will Steam Refund a Game after 14 Days?

No, Steam will not refund a game after 14 days in general, but there are some exceptions. In certain cases, Steam may grant a refund outside the 14-day window. It can happen if there are technical issues with the game that prevent it from running properly on the user’s computer or if the game is found to be fraudulent or falsely advertised.

However, these cases are generally handled on a case-by-case basis, and there is no guarantee that a refund will be granted. If you fall under any of the exceptions, you can submit a refund request. It is entirely up to Steam to decide whether they will refund the game or not.

Is Steam Generous with Refunds?

Yes, relatively, the Steam refund policy allows players or users to purchase a game. If they like it, they can keep it; otherwise, they can return the game and get a refund. However, there are specific conditions and a time limit for refunds. A Steam user can refund a game within fourteen days of purchase, as long as the game has not been played for more than two hours; only then will you be eligible for a full refund. If you fail to meet any of the conditions of the Steam refund policy, your refund request will be rejected.

How Long Until You Can Refund a Steam Game?

You can refund a Steam game within 14 days of its purchase. Steam has a reimbursement policy for games and other digital content purchased on its platform. If you are not satisfied with a game, you can request a refund within 14 days of purchase, as long as you have played it for less than two hours. If either condition is not satisfied, there is no way that Steam will refund your money.

Does Steam Refund Reject Money?

Yes, if your Steam game purchase fails, but your money gets debited, Steam will immediately refund your money to your original payment method used for the purchase, either immediately or within a 7-day duration, after submitting a refund request. However, if your refund request gets rejected, it means it has violated Steam’s refund policy.


Now, you must have understood how can I get a refund from a Steam game, satisfying the time limit and the set reimbursement policies. Feel free to reach out to us with your queries and suggestions via the comments section below. Also, let us know what topic you want to learn about in our next article.

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